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Author Topic: FTP account password problem  (Read 7689 times)

Offline mancini

  • Newbie
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  • Posts: 1
FTP account password problem
« on: May 04, 2015, 03:27:28 PM »
My laptop has been stolen, so I'm trying to change the Main FTP account password, but every time I got the message "Sorry, you cannot change the password for this account". Any ideas?


Offline doncht

  • Intergalactic Cowboy
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  • Posts: 63
Re: FTP account password problem
« Reply #1 on: May 05, 2015, 01:24:21 PM »
I think you need to contact support, verify your account and then they should be able to make the necessary changes for you here.

Offline Dewlance

  • Newbie
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  • Posts: 2
Re: FTP account password problem
« Reply #2 on: August 14, 2015, 09:40:42 PM »
Create a new FTP account, Do your work whatever you want to do then contact LP for changing your main FTP pass.

Offline MichaelT

  • Support
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  • Posts: 579
Re: FTP account password problem
« Reply #3 on: August 15, 2015, 02:07:05 AM »
The account's main FTP password needs to be changed from inside your CAP (Customer Account Page) at http://wiki.lunarpages.com/Change_Password

 

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