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Author Topic: Not seeing most CPanel options  (Read 825 times)

Offline jonezart

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Not seeing most CPanel options
« on: December 22, 2016, 11:03:19 AM »
it's been awhile since I needed it, so maybe I've missed some new changes. Attached is what I see, no file manager or anything. Do I need to install something new?

Thanks in advance for your help.


Offline MrPhil

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Re: Not seeing most CPanel options
« Reply #1 on: December 22, 2016, 12:59:25 PM »
Hmm. That looks nothing like my cPanel, including different icons for the same items. Are you sure you're on a cPanel server, and not an LPCP server, although it looks rather incomplete for LPCP? Does the "reveal all boxes" link help at all? If you've done little or no customizing of your settings, you might consider "reset all interface settings", although that might do unexpected things!

If nothing works, open a support ticket -- something might have gone wrong with your settings.
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Offline jonezart

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Re: Not seeing most CPanel options
« Reply #2 on: December 22, 2016, 02:00:09 PM »
Thanks, MrPhil. I had tried all the things you suggested earlier and nothing changed. I've not ever made any customization, that I know of. I seldom use CPanel, because I use an ftp client, usually.

Will wait and see if anyone else answers before I open a support ticket.

 

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