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February 09, 2012, 07:32:23 PM

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Author Topic: can't login to cpanel after password update!  (Read 830 times)
mrhugo
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« on: August 18, 2009, 10:21:08 PM »

HELP!

4 days ago I got hit with iframe scripts all over my sites.  I quickly noticed and logged in to change my account password.  After doing that cpanel and ftp access would not open and say "wrong password" would only open with old password.

Now it doesn't open at all!  I have sent a ticket to support & asked them to re-synch my password to cpanel, they tried...didn't work.
Everytime I write support i takes them over 24hrs. for a single reply that doesn't even solve anything!!

Can someone please help me figure out how to solve so I can gain access to my sites again and clean them!
I have been down 4 days now and lunarpages could not care less.  Really dissappointed in their lack of speed/service.

Anyone have any suggestions?
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katrina1
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« Reply #1 on: August 19, 2009, 03:36:50 AM »

There is nothing anyone here in the forums can do for this. I have replied to your ticket.
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