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May 16, 2012, 07:05:49 PM

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Author Topic: how long does it take for the stats to update?  (Read 609 times)
MPG
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« on: July 23, 2004, 07:17:11 PM »
how long does it take for the webalizer and analogue stats to update in the cpanel?

my guess is every twelve hours from the times that I see traffic changes.

thanks.
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katrina1
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« Reply #1 on: July 25, 2004, 06:01:38 AM »
They usually update once a day or whenever the server is idle enough. The raw access logs are more up to date and can be downloaded then viewed with a stats program including your own copy of webalizer.
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chazman
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« Reply #2 on: July 26, 2004, 05:33:03 AM »
My Bandwidth numbers haven't been updated since 7/22.

Anyone else having similar issues?
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DWright
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« Reply #3 on: July 26, 2004, 07:57:28 AM »
Same here - I'm on laffan
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vizcares
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« Reply #4 on: July 27, 2004, 05:01:58 AM »
Same here, I'm also on Laffan and since midst of june I cannot see from which country people are, all the stats are unresolved/unknown Confused
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Mithrandread
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« Reply #5 on: July 27, 2004, 09:39:51 AM »
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My Bandwidth numbers haven't been updated since 7/22.


Is that problem in Webalizer or cpanel? I'm asking for clarification because I had a similar issue with cpanel back in May. This went on for about ten days. I finally put in a call, and one of the Sr. techs manually updated it.
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Loren
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« Reply #6 on: July 27, 2004, 10:24:51 AM »
If your stats have not been updated in Cpanel, as in not changed in many days on the report.  Then that would be more of a Cpanel problem.  If it is the Webalizer or AWstats, etc.  that would be a problem with that stats software alone.

If your bandwidth is not updating on a regular basis, I would suggest putting in a trouble ticket asking... 1. when it is supposed to update... 2. if they know that <server your on> isn't updating sence <last time it updated>.
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Admin
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« Reply #7 on: July 27, 2004, 10:31:58 AM »
Totally agree...if there's a problem, please email support@lunarpages.com so they can assist you with it
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