If you are still experiencing issues, for this particular issue you may want to contact support via email at
support@lunarpages.com or via support.lunarpages.com.
You will want to include the exact changes that you made, your primary domain name, and:
1.) Your geographic location
2.) Your ISP
3.) Your IP Address (can be obtained at
http://www.whatismyip.com/)
4.) If applicable, a url we can use to test ( please include username and password if required)
.:|Traceroute|:.
A traceroute doing the following:
Windows XP/2000
1. Go to Start > Run...
2. Enter cmd and click OK.
3. At the prompt, type tracert yourdomain.com and hit enter.
Windows ME/98/98SE
1. Go to Start > Run...
2. Enter command and click OK.
3. At the prompt, type tracert yourdomain.com and hit enter.
Unix/Linux/Mac OS X
1. Open a terminal screen
2. At the prompt, type traceroute -I yourdomain.com and hit enter
.:|NSlookup|:.
An NSlookup doing the following:
Windows XP/2000
1. Go to Start > Run...
2. Enter cmd and click OK.
3. At the prompt, type nslookup yourdomain.com and hit enter.
Windows ME/98/98SE
1. Go to Start > Run...
2. Enter command and click OK.
3. At the prompt, type nslookup yourdomain.com and hit enter.
Unix/Linux/Mac OS X
1. Open a terminal screen
2. At the prompt, type nslookup yourdomain.com and hit enter
We can then look into this issue further.