I have checked Ticket #3872358 and am seeing multiple replies over several days by our support techs. Are you not getting those replies. If you access the helpdesk you should see the information in that ticket.
Thank you MichaelT, I'm checking everything and and I'll close and reply those questios.
New server have new tickets with S.M.A.R.T. warnings again with a new HDD.
Also, WHM and Cpanel are inaccesible.
All were working almost fine (except email system) on last friday. On weekend we didn't made any change on server.
Today, right now are 9:26 am in Spain, we were going to close all those but it is not the best situation.