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February 09, 2012, 07:24:25 PM

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Author Topic: An FTP error occurred - Cannot make connection to host  (Read 7748 times)
nubileras
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« on: October 13, 2009, 12:55:19 PM »
Hi sorry bringing up an old post, but i am having some serious problems with this.

I have read the previous replies to a similar post and I have attempted all the suggestions but I am still not getting dreamweaver to connect to my host anymore.

Dreamweave was connecting fine to my FTP host up until today, the last successful connection was yesterday.  I worked on my database connection and writing data to the database via a form.

However today it keeps giving me this FTP error occurred.  I have emailed and tried contacting my host to see if they can help, however I have been unsuccessful thus far.  I have also done the following to no success.

     - restarted my system
     - deleted the connection from dreamweaver and added it back.
    -  shut down and restarted dreamweaver
    -  checked my internet connection

Presently I am using Dreamweaver MX and my FTP host is Jabry.  Can someone please help me with this as I have tried everything I can think off.

Thanks and sorry again for bringing up an old post.
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Mitch
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« Reply #1 on: October 13, 2009, 01:25:10 PM »
What type of error are you getting exactly (error message and all)?  That should help us troubleshoot your issue a little 'bit more. Smile
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nubileras
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« Reply #2 on: October 13, 2009, 01:28:18 PM »
Thanks for the reply.

The exact error I am getting is "An FTP error occurred - Cannot make connection to host"
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Mitch
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« Reply #3 on: October 13, 2009, 01:38:34 PM »
Alright, going to keep hunting around for info on this, but in the mean time - I was able to dig this up from my saved links list -

Troubleshooting FTP issues (via Adobe.com)
http://kb2.adobe.com/cps/148/tn_14834.html

Might see if it helps! Smile
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nubileras
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« Reply #4 on: October 13, 2009, 01:43:12 PM »
Thanks Mitch.
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nubileras
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« Reply #5 on: October 13, 2009, 07:57:10 PM »
Hi Mitch, I had a looked at the site you suggested.  However everything it stated I already looked into and so far is correct.

I am really not sure what happened with my connection, since it worked fine all the time up until this morning.

If there is any other advice you can provide it would be really appreciated.

Thanks

Nubileras
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Danielle
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« Reply #6 on: October 13, 2009, 08:03:39 PM »
Without your exact settings (username, password, host, connection), it would be difficult to troubleshoot. You could open a support ticket to provide those personal details. I'd also suggest attaching a screenshot to the ticket with the screen print showing your settings. Giving step-by-step details on how you are connecting would likewise be helpful in the ticket.
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Mitch
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« Reply #7 on: October 13, 2009, 08:07:08 PM »
good idea  Applause
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nubileras
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« Reply #8 on: October 13, 2009, 08:16:49 PM »
Thanks for response Tristan, however a bit stumped  here.  How do you open a support ticket here? Confused
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Mitch
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« Reply #9 on: October 14, 2009, 05:13:21 AM »
You can do this one of two ways:

E-mail support directly at support@lunarpages.com (this will automatically create a ticket for you)

or

Submit your ticket via the help desk's web interface here:

http://support.lunarpages.com

Hope that helps!
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nubileras
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« Reply #10 on: October 14, 2009, 12:45:02 PM »
Thanks guys its working today Happy Happy Joy Joy.  Switched off last night and came back this morning and its working fine.

I still have no idea what the problem was but its working now.  Thanks again for your help much appreciated.

Now back to trying to write to the database.

Regards

Nubileras Happy Happy Joy Joy Happy Happy Joy Joy
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