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February 09, 2012, 05:41:29 PM

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Author Topic: CGI and the "nobody" user  (Read 2426 times)
scanjap2
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« on: November 27, 2008, 10:40:56 PM »

I am running a small company in Japan importing goods from Scandinavia. We have set up a webshop at Lunar pages which has always worked very well, but in August this message started to occur when the basket icon is clicked: "scgiwrap: Caller must be the nobody user" (url: http://shop.scanjap.com/scgi-bin/basket.cgi).

We are no experts on making web sites. We use a special Japanese software "NETSHOP OWNER" for building the shop. The support at NETSHOP OWNER tell us that this is a server problem, but for the main page (www.scanjap.com) we have outsourced the making of the site (we could not afford outsourcing the webshop...) and they told us that it is a software problem as the cgi script they use for the main page works fine...

Anyway, back in August the problem solved itself but returned in October again (around the time Lunar moved the servers) and we have not been able to get the shop on-line since then.

I have searched the net for clues how to fix this problem and understand that the "nobody" user should have the 755 permission setting, which all our SCGI files has... So that is not the problem.

Anybody who knows how to fix this?

BR
SCANJAP
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MichaelT
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« Reply #1 on: November 28, 2008, 02:46:10 AM »

Hi scanjap2,

Your account is on a shared server. Did our admins make any special changes to your account? Your script should not have been working before if you had it set up using the scgi-bin folder. We run suexec on our shared servers, and is not compatible with scgi-bin. Due to the way our servers are setup, you should not able to run the SCGI wrapper. You will need to move any cgi related scripts from the scgi-bin folder to the cgi-bin folder for them to work.

If you want to have us look into it further please send an email to support@lunarpages.com
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scanjap2
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« Reply #2 on: November 28, 2008, 08:37:06 PM »

Hi Mike,
Thank you for the reply. I sent the question to Lunar support - I guess that you are working at Lunar - please check the mail and reply back, we really want to get the shop on-line again quickly.

BR
SCANJAP
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MichaelT
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« Reply #3 on: November 30, 2008, 04:36:23 AM »

Hi,

I have found your ticket and replied with additional information.
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