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February 09, 2012, 03:34:44 PM

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Author Topic: LPQuicksites & PayPal  (Read 1281 times)
nupha0
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« on: August 13, 2008, 06:51:09 AM »

Can anyone tell me how to get my Quicksite cart working with PayPal?  Per the instructions in the Quicksite control panel, I signed up for WebPayments Pro, but now believe this was the wrong service (Pro requires installation of various components).  Will changing my PayPal account to WebPayments Standard solve all my problems, or is there something different I must do?  Please help!  I should have gone live with my site over a week ago and am still in limbo trying to figure this problem out...
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nupha0
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« Reply #1 on: August 13, 2008, 06:52:51 AM »

Can anyone tell me how to get my Quicksite cart working with PayPal?  Per the instructions in the Quicksite control panel, I signed up for WebPayments Pro, but now believe this was the wrong service (Pro requires installation of various components).  Will changing my PayPal account to WebPayments Standard solve all my problems, or is there something different I must do?  Please help!  I should have gone live with my site over a week ago and am still in limbo trying to figure this problem out...
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Mitch
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« Reply #2 on: August 13, 2008, 07:13:02 AM »

Just merged your two posts together.  Please do not post multiple thread about the same topic.  Might contact support@lunarpages.com directly about this, and they should be able to check and see if and that you signed up for the right one.
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nupha0
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« Reply #3 on: August 13, 2008, 07:20:12 AM »

I did check with support and they said that I needed to check here on forum.  I am getting extremely frustrated here - I ask PayPal and they say to check with LunarPages.  I check with LP Support and they tell me to check with PayPal or LP Forum.  I post here on the forum and I'm told to check with support.  For an easy all-in-one solution, I've never had more trouble!!

In order to change from WebPayments Pro to Standard I have to call and go through a huge process, so I only want to do this once - I want to know for certain, before I call, that I am signing up for the correct thing this time...

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Mitch
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« Reply #4 on: August 13, 2008, 07:24:29 AM »

Could you give me your ticket number from the help desk to I could look into this and see what they told you?
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nupha0
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« Reply #5 on: August 13, 2008, 08:26:33 AM »

FPVP4135YCE8

Can I please just get a clear answer as to exactly which PayPal option I need to enroll in? 
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Mitch
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« Reply #6 on: August 13, 2008, 08:50:27 AM »

Thank you very much, I agree you shouldn't have been pushed over to the forums here so quickly - so I have asked a different member of the support team to give you issue a second look to see what we can do to help you out.  I apologize for the earlier response via the ticket and if there is anything else I can do to help you out please feel free to let me know.  Thanks!
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