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May 22, 2012, 05:41:52 AM

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Author Topic: Cannot find an owner for that domain?  (Read 1677 times)
teriwyn
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« on: February 10, 2004, 05:26:31 AM »

What's going on this morning?  Tried from multiple ISPs to check email via POP.  The error returned by the server is:

Server Response: '-ERR Sorry cannot find an owner for that domain (dynamicstatic.com)'

Just me?
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Pete
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« Reply #1 on: February 10, 2004, 05:28:18 AM »

Nope, me as well.
Only on an account on 'mars' though.. getting mails on other accounts
Sent a support ticket in.. but..  no emails so not gonna get a reply.
HELP SOMEONE  Crying or Very sad
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TWebMan
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« Reply #2 on: February 10, 2004, 05:28:34 AM »

Hmm your domain and mars come up normally on pings.

I'm also getting real good ping times from mail.dynamicstatic.com
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teriwyn
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« Reply #3 on: February 10, 2004, 05:31:58 AM »

I'm on mars, as well, Pete.  Odd.  I sent a support ticket in with an OFFSITE email address, so at least I'll get a response.

TWebMan:  The server is there.  I can telnet to it and pass a username and password.  The error message indicates that it pretty well doesn't think I exist.
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teriwyn
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« Reply #4 on: February 10, 2004, 05:33:44 AM »

Further info:

I can log into Cpanel fine.  I can see the accounts in Cpanel fine.  I tried resetting the passwords in Cpanel, the change was accepted, and the issue still occurs.
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Pete
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« Reply #5 on: February 10, 2004, 05:35:31 AM »

ditto.
I can check the 'default' mail account, just not any of the others
Ive just added TWebMan to my ICQ, as Amy and Max are hiding  from me today ( think its a bit early/late for them to be around. lol) Wink
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JeremyW
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« Reply #6 on: February 10, 2004, 06:26:17 AM »

I too am having problems logging into webmail on Mars.  Same as teriwyn, can log into Cpanel, but not webmail

I have another account on Abante that works fine.
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teriwyn
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« Reply #7 on: February 10, 2004, 06:28:37 AM »

Three on Mars having issues of the same variety.  Pretty clear it's not user error, then.  Smile
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Pete
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« Reply #8 on: February 10, 2004, 06:48:38 AM »

Hi all.
Ive spoken to 'THE MANAGEMENT' and they are looking into the problem. Applause
Normal service will be resumed as soon as possible.
In the meantime.. please collect free compimentary drinks from the bar.

Oh..
Ok.
Another problem.. whos moved the bar Huh?   Razz
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JeremyW
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« Reply #9 on: February 10, 2004, 06:49:21 AM »

I can log in with my admin account without the domain name, but none of the user accounts can log in.

Strange
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Danielle
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« Reply #10 on: February 10, 2004, 07:01:33 AM »

Hi,

After Pete brought this to my attention, I found out from Stephanie that the Mars server had some corrupted scripts that needed to be fixed.  She was working on it, and it should now be resolved.  Please let us know if you have any further difficulties with this.

I hope this information is helpful.
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Pete
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« Reply #11 on: February 10, 2004, 07:11:50 AM »

Nope.
Still a problem here  Embarassed

Well.
One good things come out of it.
We have gained a couple of new forum members Razz

And someone had better own up.
WHO MOVED THE BAR ??
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teriwyn
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« Reply #12 on: February 10, 2004, 07:30:08 AM »

Still trouble here as well; exact same problem.

 Confused
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Danielle
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« Reply #13 on: February 10, 2004, 07:36:10 AM »

Hi teriwyn,

Yes, Pete let me know in PM that the issue is still occurring.  Jay is looking at the issue now as well.  I will update everyone here once I have further information.

Thanks
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Danielle
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« Reply #14 on: February 10, 2004, 07:45:09 AM »

Also, please let me know if any of you have a red message at the top of CPanel about your default contact for the account needing to be set.  CPanel was upgraded last night for many servers, and the default email needs to be reset.  I don't know if this is causing some issue on Mars, but I simply want to check if this is the case on your accounts and once you set it, if this issue resolves.  To set the default, click on the word here in the last line of the paragraph.

Thanks
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