I am afraid this is a topic we may not be able to help you with here on the forums.  I would recommend contacting support@lunarpages.com to talk with the Lunarpages support team about this issue.  If you have any issues reaching support in that way, you can submit a ticket on the help desk (via the help desk web site here).  Please be aware that your help desk login and your hosting account login are not related, so if you need a new one or you don't have a help desk login yet, you can set one up here. If you have any questions on how best to use these forums please see the green forum rules link in my signature.

More on e-mail sending limits is posted here:
http://wiki.lunarpages.com/E-mail_Sending_Limits

same thing happened to my client today. If they reduced it to 300 then they need to tell people because it was telling my client that the limit was 800. Now they've deleted the entire newsletter functions and totally cleared out my clients newsletter folder that I had a few backup designs and how are we supposed to get a backup copy of the email lists?

First...no, the client doesnt even know how to ftp, let alone the control panel  So I know that's not the case. I looked further into this. They left the MYSQL database intact, so I can retrieve the email list...that was my biggest concern, so Im happy there. But they deleted the entire contents of the site files. This almost makes me feel like I've been violated or something   (ok, it's really not funny). I sent a support ticket about the Ginger server not sending or recieving emails (you can see I posted about it here, below this post that no one answered). The techs said they upgraded the Ginger server and that it should be working now (yesterday or today)...yeah, that worked, but then my client just sent out his newsletter and this happens. He got an email saying...

Your account had over 400 emails per hour sent from it within the past hour, causing high load on the server and instability for all customers on it due to this. When this happens that you go over the allowed emails per hour, the message bounces back to your administrative account, creating a loop of messages attempting to send then constantly bouncing back.

Again...he said normally it sends back a message that 800 is the limit because he has over 1,000 subscribers. Sooo, although we got the Ginger server email back to working...now they turned around and disabled his newsletter and deleted all the files in the folder without notice. It's creaping me out that you give the support team your login and passwords to get one thing fixed, but they take upon themselves to use it to go in and delete anything they want and or delete stuff that is not harmful in anyway.

edited to say...yes, the client is now aware that he needs to only send out so many at a time...but to delete stuff is not acceptable. He get's it that he needs to only send out so many at a time now...but there is alot confliction going on here. You say only 300 can go out, he gets back only 800 can go out last month, then today he gets 400 can only go out. I repeat, he gets that 1,000 is messing up the server...but to not let him know the correct amount and to just delete stuff is unacceptable.

sure... Your ticket ID is 1589746. Thanks Mitch.

I'll go look to see if they renamed a folder...but the original folder "newsletters" is empty...and on the website itself...the subscribe box is now missing on its pages (obviously because the folder is empty)

can I just change the permissions myself so I can get it working again and backup whats in it?

great!!  Glad I posted this because I was just looking through ftp and didn't even look in the control panel to notice that the permissions were changed. This had me freaking out 

A little clarification on the email sending limit was only due to other services across the internet putting any domains on a shared server on a restriction to how many emails can be sent out due to the fact that the age old spam attacks result exploited shared server accounts all over the internet. If you look at some RBL listings you will even see even major ISPs get blocked because their user accounts get exploited and become an outlet for spam. So, the reduction of how many emails can be sent out per hour is only due to other services black listing any shared servers exceeding that limit. I can say that LP would love to be able to raise the limit but due to other services forcing the limits through their own spam firewalls of incoming email in efforts to fight spam mail it limits LP with a result to make such a limit to prevent server blacklisting so email services can function without any further instances with the forced limits imposed by major services across the internet.  Please also note that Major services (aol, yahoo, gmail, verizon, MSN/Hotmail)  make changes without informing their users. You will see this in their TOS agreement which I am personally guilty of breezing by with out even reading it. The best to learn about their email rules is visit their postmaster pages.