Has anyone had trouble with LP blacklisting email originating from Facebook? (ie: notification emails)

Not using SpamAssasin or filters, so it's not my doing. Everything was working fine for a couple weeks and then we stopped getting email from Facebook. (triple checked the FB account settings, too).

I do have a work ticket in, but don't expect a solution before the weekend. Just curious about if anyone else has had this issue.

Thanks.

Apparently the Facebook IPs are blacklisted by spamcop. Lunarpages support says they can't do anything about this. I guess I don't understand the spamcop thing; can't LP tell it's spam software to ignore the spamcop block list for those IPs??

Anyway, they say to contact Facebook about it.... um, yeah. Anybody have an email for Facebook tech support?  

Kudos to LP for the wicked fast response. But I don't understand how they have no control or say in how email is being blocked by spamcop.

Hi Guys,

I think LP used RBLs (Realtime Blackhole List servers) to help reduce the amount of SPAM and unsolicited bulk email to their customers. One of many well known RBLs servers today are provided by Spamcop, other might be using Spamhaus into their RBL list, or probably CBL ? (there are more than a dozens or more out there)

RBLs are used by many of the world's Internet backbones, large tier-1 providers and ISPs in almost every county, including a number of large U.S. and European government and military networks, and some of the best giant free email providers. Most large RBLs subscribers, universities and corporations (which include major banks, aerospace and electronics) have hourly  RBLs Data Feeds. The combined RBLs user base (mailboxes protected by the RBLs) now exceeds hundreds of Million internet user mailboxes.

Companies marketing anti-spam software and hardware gateways have also incorporated RBLs feed into their products where it helps protect their customers by identifying worldwide spam sources.

If you have determined that your originating IP address (or IP address block) has been listed in any of the RBLs servers, you will need to work with the internet service provider which provided the IP to resolve this matter further. In this case, you might need to let FB knows about this situation. There are many good reasons (or bad) behind an IP (or a block of IP) being blacklisted by RBLs like Spamcop or Spamhaus.

Yes, you can't do much about it since the owner of the blocked IPs are FB, you must let them know about it, or, they have probably already know about it, due to many failures that their servers received lately perhaps?

Regards;
Afril