For over a year I have been in trouble because my e-mail reaches the recipient as spam (in gmail for example) and on some hosts it does't even appear at all. You can imagine the impact it has on my customer relations. I am asked a question and I send an offer immediately. After a week I get an email or phone from a furious customer who thinks that I am ignoring people.
Even more frustrating is the situation when I call my customer and have such a conversation:

ME:  hello, I wanted to confirm our agreement because I didn't get any response from you
HIM: I am sorry but I chose someone else because you didn't respond to a single e-mail I've sent you.

mail hosts have different forms of recognizing spam.

- some use complicated filters
- some use 'greylisting' which means that e-mail is bounced and has to be resent by the server after a specific time (4 minutes to 4 hours for example). If it doesn't fall within these limits it goes nowhere.
- some require an SPF record


I can't have influence over the first two options but I can have an SPF record. The problem is that I am looking at the SPF page http://www.openspf.org/ but I don't get anything.


a
The first option is quite clear. The IP addresses belong to lunarpages, based on my domain name.

mx
I don't get this.
This wizard found 2 names for the MX servers for jedrak.com: atlas.lunarpages.com and jedrak.com. (A single machine may go by more than one hostname. All of them are shown.)
MX servers receive mail for jedrak.com.
Do they also send mail from jedrak.com?
I ticked YES

ptr
Do you want to just approve any hostwhose name ends in jedrak.com? (Expensive, unreliable and not recommended)
I don't get this so I left it as it is: NO

This is where the story ends for me. I don't understand all the questions that follow:
a:
mx:
ip4:
include:
~all

Maybe someone could help me?

Here's additional info:

I use my domains to send/receive mail
I use theBat email program

my SMTP settings are:
server: jedrak.com
connection: regular (no STARTTLS or TLS, whatever it is)
port: 587
SMTP authentification RFC 2554

POP3 is similar, but with port 110 and normal authentification


I do not route my e-mail through other domains and some other funky stuff, so my every domain (I have three) uses similar settings (only the domain name changes for SMTP and POP3).

Please help me make an SPF record.

Many spammers forge their email as The Bat! email program. Right there, I would suggest you quit using that program. Anytime I see an email with that as the sending program, I am more likely to spam list it and so do many ISPs and email spam filtering programs. I think that is a far bigger issue than not having an SPF record as I didn't have one for years and my emails didn't end up going into the spam bin.

Here are some details on this:

http://www.silverstones.com/thebat/spammer.html

Really, best advice, start using something else. While the makers of the program in that link might be asking people not to automatically judge mailers with that line in it, we do because the high magnitude of spammers either using it or forging it.