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May 22, 2012, 06:48:16 AM

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Author Topic: IMAP and Thunderbird Setup  (Read 1062 times)
Sooty70
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« on: October 18, 2011, 11:41:29 AM »

I felt this must have been asked before but I searched for "IMAP", "IMAP SETTINGS" and "IMAP THUNDERBIRD" and didn't see any threads that seemed like an obvious choice.

I installed the latest version of Thunderbird at work and I am trying to configure a new account to point to my lunarpages account.  Lunarpages does have a help page for doing this but it seems to be grossly out of date - the account setup page I am looking at in Thunderbird contains many more fields than those listed on the help page.  The information being initially requested is:
Your Name
Email address
Password

Those three are easy enough.

Thunderbird tries to do something automatically but I just click on Manual Config (automatic config fails).   Now I am being asked for this information:
Incoming : IMAP : server hostname, Port, SSL ,Authentication
Outgoing : SMTP : server hostname, Port, SSL, Authentication
Username

For server hostname I have tried mail.yourdomain.com and yourdomain.com (obviously replacing "yourdomain" with my actual domain name).
For Port, SSL and Authentication I have left them at Autodetect.
For username I have tried the account name with and without @yourdomain.com

All attempts have failed with, "Thunderbird failed to find the settings for your email account".

Does anyone have more information about this, or a link to a help page that contains the correct information?

Thanks, Max

Outdated Link : http://wiki.lunarpages.com/Thunderbird

IMAP Link : http://wiki.lunarpages.com/IMAP (not very helpful)

Email Instructions (from Control Panel > Hosting Information)
Your new account offers POP3, IMAP and SMTP access.

POP3 Mail Host: bodoin.com
SMTP Mail Host: bodoin.com
Webmail Interface: http://bodoin.com/webmail

    * Outlook Express E-Mail Setup Help: http://wiki.lunarpages.com/Outlook_Express
    * Outlook 2002 E-Mail Setup Help: http://wiki.lunarpages.com/Microsoft_Outlook
    * Thunderbird E-Mail Setup Help: http://wiki.lunarpages.com/Thunderbird
    * How To Create New E-Mail Accounts: http://wiki.lunarpages.com/Creating_E-mail_Accounts

Please note:  SMTP authentication must be enabled.
« Last Edit: October 18, 2011, 11:48:29 AM by Sooty70 » Logged
Sooty70
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« Reply #1 on: October 19, 2011, 08:44:29 AM »

Fixed.  I didn't need to do anything.  I tried again from home and it all worked out so it must have been related to my company firewall.  I still have more questions but not for this thread.
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