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February 09, 2012, 07:48:31 PM

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Author Topic: Incoming e-mail (FB, Twitter, and others) not arriving  (Read 1499 times)
altoidboy
Intergalactic Cowboy
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« on: June 09, 2010, 09:24:14 AM »

I have serious concerns about losing incoming e-mail. My main domain is hosted on dwelling.

I'm an avid Facebook and Twitter user, and I'm getting almost daily warnings from both of those sites saying they are trying to send e-mail to mymainaddress@mydomain.com and it's bouncing back to them so they think it's not a real e-mail address. So I reconfirm it, and it usually works normally, then the next day the same thing happens.

However, sometimes I do get mail from both Facebook and Twitter. So the problem is intermittent.

Today I just got word from a couple of friends who verbally told me they sent me e-mails that I never got.

That makes me wonder how many other e-mails out there are getting lost.

This is not an e-mail client problem. I use a variety of e-mail clients (Apple Mail, iPhone, iPad, Thunderbird, and Lunarpages-provided Roundcube webmail) and the missing messages don't appear in any of those clients, nor are they being caught by the Lunarpages-provided SpamAssassin.

What can I do to troubleshoot this? I'm very worried that I'm losing important e-mails.
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Mark Niemann-Ross
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« Reply #1 on: June 09, 2010, 09:37:04 AM »

I'm experiencing the same thing. Emails sent from Etrade and Linkedin are getting bounced. I've checked my mail quota, and everything is OK. I can also send emails from personal accounts, so I suspect that something is blocking spam. I have turned off my personal spam assassin - so there appears to be something else.

mnr
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aedwards
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« Reply #2 on: June 17, 2010, 09:34:20 AM »

I'm having the same problem with both Twitter and Facebook.  I've opened a ticket, but the tech has requested that I provide the bounced e-mails.  How can I do that if 1. I wasn't the originator and 2. they are bouncing?  This started in late May, so I'm not sure what changed at LP.
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efranks
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« Reply #3 on: July 28, 2010, 10:40:28 AM »

This is starting to become a huge issue for me.  I can't trust that I'm getting any important email at this point.  To make matters worse, I'll get two or three pieces of email from a domain but then not get one or two others from the same domain inbetween the ones I do receive.

I'm dropping emails from Facebook, Twitter, Comcast, Verizon and mailist stuff from Yahoogroups.  I'm not happy that I've lost control over my own spam filters and that SpamCop is making incorrect determinations for me.

I feel this needs to be corrected by Lunarpages, otherwise I'm shopping for a new host provider, and I'm going to want a refund on the year's subscription I just paid 2 weeks ago.

    Eric Franks...
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