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May 22, 2012, 07:14:11 AM

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Author Topic: Outlook Express 6 - Tons of Spam After Switching to Lunar Pages-Help!  (Read 1316 times)
Adeptus
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« on: July 01, 2010, 01:47:39 PM »

We just switched our companies website to lunarpages from a different-inferior-host. Everything has been going fine-except for the spam- it is insane. We used to get virtually no spam in our inbox's ( we use Outlook Express 6) now we are getting large amounts. Nothing has changed except for the hosting site. I have gone onto the control panal on lunar pages and sent the spam filter at 5- what they say is highly agressive. All computers have AVG 9.0 on them along. Messages are getting marked as SPAM but still come into the inbox. Is there some setting I need to change because of the change in hosting companies-like we had to change where Outlook pulled the emails from? Is there a way to cut down on the spam? Is there a way to make the spam marked SPAM not ever go into our inbox?

Thank you in advance for your help.
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ShanOw
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« Reply #1 on: July 01, 2010, 05:13:50 PM »

Have you tried finding alternate ways of giving your email address other than the standard mailto:example@.example.com syntax? Pretty well all spam bots can read these addresses and use them to spam the crap out of you. You can try rewrite the address or use a javascript or php technique to hide it from bots. There is a good article here: http://www.maurits.vdschee.nl/php_hide_email/

You may also want to invest into some good old spam filters for outlook. Personally I use webmail so I have no experience with outlook spam filter software, but I think my fathers business uses a program called spamfighter. http://www.spamfighter.com/ and Trend Micro anti-spam. I'm not sure as to the effectiveness of these products though.

Good luck, spam is unbelievably annoying  Smile
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katrina1
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« Reply #2 on: July 02, 2010, 12:36:44 AM »

Enable Spam Box under Mail, SpamAssassin in Cpanel.
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Adeptus
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« Reply #3 on: July 02, 2010, 10:19:47 AM »

ShanOw- thank you for the info. I will look into the link you gave. I am not the best with super technical computer stuff but I'll see if I can figure it out. We have to keep the email address the same since we have been using them for 10+ years. They are actually not as simple as example@example.com.   

Katrina1- I believe that I have SpamAssassin on. I go to our Cpanel. click on anti-spam set the number to 4.0 ( we started at 7.0 but kept making it stronger since it was not working) and press save. Do I need to do something more? Also please excuse my incompetence- where do I go to enable the Spam Box? I don't see a Mail tab in Outlook Express or the Cpanel.

Thank you for your help!!
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MrPhil
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« Reply #4 on: July 02, 2010, 12:37:35 PM »

ShanOw's point about "alternate" addresses was not to change your email addresses, but to hide them better in the page's HTML. That is, instead of a plain <a href="mailto:example@example.com">... link, you can use various tricks such as mixing in HTML entities (e.g., &#109; instead of m) and building the link on-the-fly in Javascript, so it's not there out in plain sight in the HTML. It's not foolproof, but most spammer's email address harvesters will miss anything so obfuscated. Why put in a lot of effort emulating Javascript execution when you can grab plenty of plain-text addresses?
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katrina1
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« Reply #5 on: July 15, 2010, 04:01:20 AM »

Are you on a Cpanel server or LPCP? Cpanel has a Mail icon. To edit settings on LPCP, you have to edit the email address in Email Accounts.
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Adeptus
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« Reply #6 on: July 15, 2010, 08:44:30 AM »

Thank you for your help! I was able to figure out how to fix it.
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