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May 22, 2012, 07:33:19 AM

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Author Topic: Serting up Outlook2000 - Can not connect  (Read 302 times)
BlakeEHSO
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« on: February 21, 2004, 08:39:30 AM »
I'm not a newbie - I've had a web site up since 1998 (but new to Lunar pages) and I've set up the email account in Outlook

POP3
user name: ehso002@ehso.com
the password entered correctly
servers: Mail.ehso.com

When I attempt to send/receive, it persistently and repeated asks me to "enter your user name and password for this server".  Well, they were already entered, and entering them again simply repeats the same message.

I'm on Win2000 with Outlook2000 and I am running Norton Internet Security (includes antivirus), but a) I've used these before with no problems, and b). diasbling Norton did NOT change this.

Any ideas?  Is Lunarpages incompatible with Outlook?  I do NOT want to use web-based email, I was to download, filter and save the website's email.

Thanks!

Blake
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MishaPappa
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« Reply #1 on: February 21, 2004, 08:47:58 AM »
I've used Outlook 97, 2000 and 2002 with LP hosted domain accounts no problem... so clearly there is no compatibility issue -- how can there be when using POP3 and SMTP really?

Though there are numerous threads in this forum on your topic that searching would most likely have revealed... try setting the username in Outlook to "ehso002%ehso.com" instead...

If continually reprompted for username/password then it most likely means one or both is wrong or there is the inability to login whatever the cause.  

As a test, you can always try opening a simple Telnet session pointed to your "mail.ehso.com" on port 110, then use the commands "user" and "pword" when connected to the mailserver to verify ability to login.  Search the forum for clues about how to use a Telnet session to test POP or SMTP.
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Misha
BlakeEHSO
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« Reply #2 on: February 21, 2004, 04:26:17 PM »
Thanks!  It is very peculiar.  I created a couple of other mailboxes, and it WILL read (sent/receive) to those just fine, but not to the root account.

I can check the root account via the web-based email, and uising the same userid/poassword combo, Outlook can not access it.

Any thoughts?

Blake

Quote from: MishaPappa
I've used Outlook 97, 2000 and 2002 with LP hosted domain accounts no problem... so clearly there is no compatibility issue -- how can there be when using POP3 and SMTP really?

Though there are numerous threads in this forum on your topic that searching would most likely have revealed... try setting the username in Outlook to "ehso002%ehso.com" instead...

If continually reprompted for username/password then it most likely means one or both is wrong or there is the inability to login whatever the cause.  

As a test, you can always try opening a simple Telnet session pointed to your "mail.ehso.com" on port 110, then use the commands "user" and "pword" when connected to the mailserver to verify ability to login.  Search the forum for clues about how to use a Telnet session to test POP or SMTP.
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Jay
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« Reply #3 on: February 21, 2004, 06:25:32 PM »
BlakeEHSO,

For the main account the username does not need to have the @ehso.com added this applies to FTP, cPanel, email, webmail etc.




- Jay
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Jay Coy
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