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May 22, 2012, 08:16:58 PM

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Author Topic: urgent addon email problem  (Read 1391 times)
leighsww
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« Reply #15 on: January 30, 2004, 11:04:41 PM »

Quote from: ian
(Did you like the raceday pics? I did a few of them, but all together the collection was about 1000 photos in over a couple of days. If you like I'll set you up to access a few more...)


I didn't open up the individual files to look at them (I was mainly focusing on your problems).  The only two links that are accessible via your skyline site's homepage is "Home" and "Contact". The others ("How?", "Info", etc.) are all unlinked.

Also, I hate to tell you this, but when I went back to http://www.r34skyline.com/raceday to look at the pics you mentioned, I'm getting a "Page Cannot be Found" error.  Crying or Very sad
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ian
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« Reply #16 on: January 31, 2004, 12:21:50 AM »

I did  (see the post three up). And checked everything Smile

Ian
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ian
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« Reply #17 on: January 31, 2004, 12:37:45 AM »

Quote from: leighsww
Quote from: ian
(Did you like the raceday pics? I did a few of them, but all together the collection was about 1000 photos in over a couple of days. If you like I'll set you up to access a few more...)


I didn't open up the individual files to look at them (I was mainly focusing on your problems).  The only two links that are accessible via your skyline site's homepage is "Home" and "Contact". The others ("How?", "Info", etc.) are all unlinked.

Also, I hate to tell you this, but when I went back to http://www.r34skyline.com/raceday to look at the pics you mentioned, I'm getting a "Page Cannot be Found" error.  Crying or Very sad


I deleted the whole raceday directory after they got it working, it was only there to test (I thought as you'd tested things you might have looked then...). The whole site was deleted at the start of this problem, as support killed it and recreated it to see if that would fix the problem. More things have to go back up soon... Smile I just put raceday back if you want to have a look, I'll take it down again in half an hour or so..

And I've also got a response to my question re converting my addon to a full account, and the answer was no, I can't get a credit towards the new account from the addon I was swapping  (LP obviously prefer me to be paying the addon $2.50 per month rather than the $7.95pm...) (don't ask me!!)

ie
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To answer your questions, if you wanted to upgrade to a full account, the addon fee would not go toward the new account as that account would be separate from you current one. I apologize that this is the case that we do not credit addon domains from one account to another different account you might purchase. You can, however, use the addon domain space for another project or domain, of course. You would also need to let us know to cancel the addon domain renewal once you sign up for the new account so that you are not charged for it at the end of your billing contract for the new contract term.
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Mind you, I'm within 30 days of ordering the addon (day 25), and given that it's only fully worked for a small percentage of that time, I could just ask for my money back under the '30-Day Money Back Guarantee'  and order a full one at the same time... Smile Which I'm pretty likely to do...

To reiterate my observation before - the LP primary domains are great, good price, great features, etc etc. Don't go near the addons unless you are a lot more patient than me...
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leighsww
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« Reply #18 on: January 31, 2004, 02:19:36 AM »

I just made it back in time to look at the pics.  Is that you?  Looks GREAT, you are very photogenic.  I assume you are a model for these "racedays" and not a driver. Smile

Anyway, if that's you in those pics, very nice.

Let us know when you're fully up and running so we can take a good look at the entire site.  Post it in the "Your Websites & Creations" section.

Good luck with your site!  Hope you have smooth sailing from here on!
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ian
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« Reply #19 on: January 31, 2004, 02:47:58 AM »

Hmm, mislead you (didn't intend to!) that's not me (I'm the guy behind the camera), that's (if I remember which ones I put up correctly) the young lady I was 'seeing' a bit of at the time. I've spent quite a lot of time in Japan (lived there a bit), and I now don't need to tell you why....

by the way - for anyone else looking - they have been removed.....
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leighsww
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« Reply #20 on: January 31, 2004, 03:03:52 AM »

LOL, I was wondering about that because I am more familiar with "Ian" being a guy's name, but you never know.

Anyway, I'm a woman (and happily married at that,) so don't worry I wasn't trying to pick you (her) up or anything. LOL!  Luff Ya

Good photographs!  Thumbs Up
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« Reply #21 on: January 31, 2004, 07:06:08 AM »

ian I apologize you had problems with yur add on domain and I am looking into the reasons.  But I can not remember a situation similar to yours.  Our add on domains work just fine.
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ian
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« Reply #22 on: January 31, 2004, 04:01:19 PM »

Actually Kathleen, apart from my email problem with it (probably caused by the move from neptune) I suspect a lot of addons at LP aren?t working properly, but nobody else has probably tested them as much as me?

Of course, the only way I can test this theory is to find other addons to test them. So I?ve just had a search of the forums to find out some addon names?

First one I found was muztagh with addon www.lonelychina.com

Type in -
http://www.lonelychina.com/not_there_test.htm

and you get redirected to the PRIMARY domain at http://www.muztagh.com/notfound.html

 ie addon not working correctly ? you should NEVER be able to tell what the primary domain was.

Now try http://www.lonelychina.com/forum (no final back slash)

You incorrectly get http://lonely.muztagh.com/forum/ Could not locate remote server..

Not only showing the PRIMARY domain, but the name of the directory used to store it?

I haven?t tried to find more, but I suspect it wouldn't be hard for you to?

I?ll most likely be sending a email to billing to do the 30 free money back, coupled with a new full account for the same name.. It's just dad that it's this weekm when I HAVE to have the domain working... Hopefully they can do the swap in 10 minutes or something like that..

Ian
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« Reply #23 on: February 01, 2004, 09:30:38 AM »

I'm going to meet with the system admins on Tuesday and will bring this up for discussion to see if we can get to the bottom of this.
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