Cannot send emails

spotlightp

Newbie

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Posts: 2

« on: April 16, 2008, 09:42:54 PM »

I am on the Gallifrey server. The server went down Sunday night but it was back up on Monday. Everything was fine, except today I cannot send emails- my emails get kicked back with the following error:

Gid 32455 is not permitted to relay mail, or has directly called /usr/sbin/exim
instead of /usr/sbin/sendmail.

Is anyone else having this problem? Or is this on my end only?

Also, when I click on Horde and get this:
A fatal error has occurred

Failed to import Horde configuration: Warning: importconfig(/usr/local/cpanel/base/horde/config/conf.php) [function.importconfig]: failed to open stream: Permission denied in /usr/local/cpanel/base/horde/lib/Horde/Registry.php on line 874 Warning: importconfig() [function.include]: Failed opening '/usr/local/cpanel/base/horde/config/conf.php' for inclusion (include_path='/usr/local/cpanel/base/horde/lib:/usr/local/cpanel/3rdparty/lib/php/:.') in /usr/local/cpanel/base/horde/lib/Horde/Registry.php on line 874

Any help would be GREAT!


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Mitch

Lunarpages Traffic Cop
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Re: Cannot send emails

« Reply #1 on: April 17, 2008, 05:53:23 AM »

Gallifrey has been totally restored (was earlier this morning) and all should be back to normal now. If you are still noticing issues with your hosting plan on the Gallifrey server please contact support@lunarpages.com and they will be more than happy to look into the situation for you. Thank you all for your time and patience with this issue - it is highly appreciated!


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spotlightp

Newbie

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Posts: 2

HELP!

« Reply #2 on: April 17, 2008, 09:01:10 AM »

I am on the Gallifrey server and cannot access webmail says something like server is full and ask the admin. to delete some files and had to shut down Cpanel for protection.
My sites are running really slow also.

It comes and goes. Can someone reassure that the problem will be fixed and not happen again, since the server has been down and in restoration process since Sunday night, I have lost over 6k in business.

Thanks for the help


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Mitch

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Re: Cannot send emails

« Reply #3 on: April 17, 2008, 09:08:12 AM »

I have merged your two most recent threads. Please do not create more than one thread about the same topic. As mentioned before, if you are still having issues please e-mail support@lunarpages.com. This is a server side support issue that your fellow users here on the forums will not be able to help you with.

Please also review the forum rules, by checking the green link in my signature to learn how best to the most out of our community here and to review the rules. Thank you for your time.


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gerryf

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Posts: 13

Re: Cannot send emails

« Reply #4 on: April 18, 2008, 06:48:50 AM »

I am on oberon and I cannot send email with my account using port 25, which has been set up and working for years.

On a hunch, I switched the port for the smtp server settings from 25 to 587 and now it is working.

Did Lunarpages change the outgoing smtp settings so that only port 587 works now, or is my ISP blocking port 25?


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