One of my clients has a problem sending attachements via webmail (using neomail):



How can I change this for him in this case broaden his limit? Since he often needs to send grouped images via webmail, which will exceed 2 mb.

Thnx in advance.

Hiya Miraenda,

Thnx for remembering me  

First of all thanx for your reaction and I'll be posting again very soon. Been working on some sites lately, besides my day job offcourse.

Well the account (www.ignaro.com) allready had 10mb quota when it gave the 2mb error when using the NeoMail webmail. I adjusted it to 30 Mb now to see what happens.

To me it seems like webmail restricts the file attachement size where outlook doesn't. I know because one of my other clients (www.alingo.org) is able to mail large files for their business purposes.

Personally I moved over to lunar since this week (www.xardia.com) but I haven't even had the time to try all these settings on my own account. that's why I posted it here.

I'll get back to the results of the restrictions later on after my client has tested it again in both outlook and neomail.

Thnk You

I beleive its a user setting.

There is a 10mb attachment limit however for mail sent through the smtp server.

- Ed

It may be a server-side configuration for all NeoMail users. Does this problem occur with the other webmail programs? (You can switch between them at will - it won't loose any data!)

You may want to email support and refer them to the forum thread, and see if its possible a server side setting they would be able to/consider changing for all the users.

- Ed