hi - my email has been wonky today. getting some, not a lot of others. anyone else having this problem?

I would suggest e-mailing support with your account details and details that might help, like if you notice a pattern (for example, you can only e-mail yourself from @yahoo.com).

Hi,

Are you only having problems in Outlook? If you are, I would contact support@lunarpages.com since it could be your cppop cache that is causing the issue.  Mention details as specifically as you can, such as the fact it is Outlook that isn't downloading, that webmail is fine, etc.  Also, please provide an email account address that is being affected by this as well as a temporary password to that account.  Once we look into the issue, you can change the password back to its original.

Thanks

You can check the status of a ticket online, just in case you used the email address that isn't working (and so it bounced or something like that). The site to check it online is at:

https://secure.lunarpages.com/support/

Then click on ticket status.  You'll need to have the email confirmation of the ticket you submitted to see the key code to enter.

I hope this helps.

Hi,

If support is very busy, it could take longer than expected, but your ticket will certainly get answered.  So long as you received the ticket confirmation indicating you had sent in a ticket, you are okay. I apologize for any previous issues you had with support and customer service from another company.

Thanks.

all fixed! thanks