Based on the error message you are receiving, it sounds like your not getting a good connection to the mail server.

This can occur for many different reason, my recommendation would be to contact support at support.lunarpages.com (browser) or support@lunarpages.com (email).

When contacting support, include the url to this post, the affected email address and a temporary password that can be used to access it (can change the pass in cpanel) as well as a traceroute to the server.

Also include what you are using for the SMTP and POP3 server addresses, and what ports you are using.

Based on the error message it sounds like you may be getting a connection issue between your system and the server.

As data must travel between 15-30 (on average) servers (all owned by different companies) before it hits the server your domain is on, if anyone one of these is experiencing an issue, it can prevent you from connecting via outlook (may also affect access to webpages / webmail but not allways).

You will also want to insure that you have the proper ports open on your router if you are on a network.

Run the following command from a cmd prompt, at the time you are unable to connect:

If on pc:
tracert YOURDOMAINNAME.COM

If on mac:
traceroute -I YOURDOMAIN.COM

If you see any lines that say "time out" within the results, this is indicative of a connection issue and you may need to contact your ISP.

If the traceroute shows timeouts in the last 4 hops (usually) then you would want to contact LP support at support@lunarpages.com or support.lunarpages.com

hmm sounds like its within normal limits, did you do it at the time you couldnt do email?

You may need to contact support so the issue can be investigated in more detail then can be done through the forums.