Just got this message after trying to e-mail back a customer who e-mailed me. I know she didn't block me as we have been e-mailing back and forth for weeks. Does this have to do with the recent migration? Please help...
PLEASE READ THE ENTIRE EMAIL TO RESOLVE YOUR ISSUE
This address is only for issues where EarthLink appears to be blocking a mail
server and mail is returned with the the following error messages: "550
Dynamic/zombied/spam IPs blocked. Write blockedbyearthlink@abuse.earthlink.net."
EarthLink may be blocking your mail server because the server is listed in a
dynamic IP range, is listed as an open proxy, is listed as a compromised machine,
or is major source of spam.
In order to help you with your issue we will need some information from you. If
you are the administrator of this mail server, please follow the instructions below
before emailing us back.
If you do not know what IP address your server is sending with, please contact the
mail administrator of your company or your ISP and have them follow the
instructions below.
If you are the administrator of the email server being blocked, please know you may
be able to expedite unblocking by checking to see if your mail server is listed in
the following lists and resolving before emailing us:
http://cbl.abuseat.org/lookup.cgiInfo from their site states: "What is the CBL? The CBL takes its source data from
very large spamtraps/mail infrastructures, and only lists IPs exhibiting
characteristics which are specific to open proxies of various sorts (HTTP, socks,
AnalogX, wingate etc) which have been abused to send spam, worms/viruses that do
their own direct mail transmission, or some types of trojan-horse or "stealth"
spamware, without doing open proxy tests of any kind. In other words, the CBL only
lists IPs that have attempted to send email to one of our servers in such a way as
to indicate that the sending IP is infected." EarthLink blocks mail from all known
proxies/zombies because they are major sources of spam.
http://www.spamhaus.org/sbl/index.lassoInfo from their site states: "Spamhaus tracks the Internet's Spammers, Spam Gangs
and Spam Services, provides dependable realtime anti-spam protection for Internet
networks, and works with Law Enforcement to identify and pursue spammers
worldwide." EarthLink blocks mail from all known major sources of spam.
http://www.us.sorbs.net/lookup.shtmlInfo from their site states: "Users of dynamically assigned IP addresses, please
note that SORBS is not identifying you as a spammer. SORBS is identifying you as a
dynamic IP address user, nothing more, nothing less." EarthLink blocks all known
dynamic space from sending directly to our mail servers. Dynamic users should be
sending their mail out through their ISP's static outbound mail servers, or their
company's static outbound mail server.
Other spam databases to determine if your mail server IP has spam issues:
www.dnsstuff.comhttp://www.moensted.dk/spam/If your IP is not on any of these lists, is not dynamic, is not an open
relay/proxy/zombie, please reply back to
blockedbyearthlink@abuse.earthlink.netwith "BLOCKED <insert IP>" in the subject line with the IP inserted.
Blockedbyearthlink@abuse.earthlink.net does not block any mail sent to it, so we
are asking for your mail to be sent to us in this format to help us sort out spam
from legitimate reports. All reports sent to this address, not using this format
will receive this auto response. This process will allow us minimize the amount of
time to resolve any blocking issues.
Thank you for your cooperation,
EarthLink Abuse