Hi everyone,
Before I open a support ticket I thought I would ask here first.
I have a website. Lets call it
www.example.comI have an email account set up using Google Apps and I have all the appropriate MX entries changed in cPanel. I can send and receive emails using this account without problem. My default email address with Google Apps is
admin@example.com and all my staff each have their own email address.
We can all send and receive emails from each and send and receive emails to others outside our domain.
In my cPanel I have my default email address set to admin@example.com:
All unrouted mail will be sent to:
admin@example.com (This is what it states in cPanel.)
However when any visitor to my website tries to use the Contact Us form, which is set to send emails to
admin@example.com, the email fails and is sent to the LunarPages webmail as "Mail delivery failed: returning message to sender".
I don't want to use the LunarPages webmail system at all but how do I stop emails and forms filled out on my website from failing and being returned in this way?
Here is a piece of the header:
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
admin@example.com Unrouteable address
However the above address is routeable.
I appreciate any help on this.
Thank you.