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February 09, 2012, 11:22:05 AM

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Author Topic: Server Reboot  (Read 2174 times)
hmccaig
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« on: October 31, 2006, 06:18:30 AM »
I just ran a "graceful" server reboot and my site is not coming back up. Our server load has been too high, but we can't figure out why. Our only heavy traffic area is our shopping cart and we have only been noting about 40 to 70 people in the store at one time. We upgraded to the largest dedicated package on Lunarpages' site and only started having these problems as of the past week or so. Should I be looking into something else? I've got in a support ticket, but dedicated support typically is slow to respond than when I used to use shared server support so I thought I'd ask here as well.
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Holly
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Mitch
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« Reply #1 on: October 31, 2006, 06:21:15 AM »
Sorry to hear about your troubles!  Did you try contacting the live chat for dedicated server support here:

http://www.dedicated@lunarpages.com/

They might be able to give you a quicker fix for your problem.
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hmccaig
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« Reply #2 on: October 31, 2006, 06:24:41 AM »
ahhhh - nice.
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Holly
My site and blog: www.hollymccaigdesigns.com

My digital scrapbook site:
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hmccaig
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« Reply #3 on: October 31, 2006, 06:25:30 AM »
great...i type all my stuff in, tells me i'm 3rd in line...then tells me they are offline. damn
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Holly
My site and blog: www.hollymccaigdesigns.com

My digital scrapbook site:
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Mitch
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« Reply #4 on: October 31, 2006, 06:37:03 AM »
I was just able to get through with no problems.  You might try again, because once I clicked the link it took me to a person pretty quickly.   Thumbs Up
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JamesG
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« Reply #5 on: October 31, 2006, 08:10:16 AM »
www.dedicated@lunarpages.com is online 24/7, so unless there is an issue with the page it should never be offline, be sure to give it another try if you dont go through first time.
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James Garvey
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