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Author Topic: Monday April 24, 2006 - Network Status  (Read 6924 times)

amy

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Monday April 24, 2006 - Network Status
« on: April 24, 2006, 02:59:39 PM »
Lunarpages is experiencing network issues as a result of a power failure at our data center One Wilshire.

As the outage occurred only on the floor our servers are housed in, and because power was still being generated to the rest of the building, our backup generators did not identify this as an outage and did not respond as they would to a usual power failure.

Please be assured that we have our Senior System Admins and the staff at One Wilshire working on this and we genuinely regret the downtime and latency our customers are experiencing.  New power lines are currently being installed and we anticipate completion of this between 6pm and 8pm PST this evening.

For further updates, you can also phone our Network Status line on 562-697-8106

Offline chad

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Re: Monday April 24, 2006 - Network Status
« Reply #1 on: April 24, 2006, 07:50:24 PM »
In order to completely resolve the power issues experienced today, the one wilshire staff will be replacing some circuits on our floor. During the time it takes them to make this change our network will be unavailable. They have given us an estimated ETA of 30 minutes to 1 hour from now.

All of Lunarpages system administrators are standing by and are ready to get all services back online just as soon as they have completed the change.
« Last Edit: April 24, 2006, 07:52:29 PM by chad »
--Chad Riddle
Lunarpages Web Hosting

Offline chad

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Re: Monday April 24, 2006 - Network Status
« Reply #2 on: April 24, 2006, 10:11:16 PM »

The new circuits are now up. Most shared servers are up and running. Some are running disk checks and will be back to normal shortly. Some dedicated servers are still powerless....this should be resolved soon as well.
--Chad Riddle
Lunarpages Web Hosting

 

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