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Author Topic: JOY Emergency Restore - Oct 16th 2017  (Read 217 times)

Offline Zishan

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JOY Emergency Restore - Oct 16th 2017
« on: October 16, 2017, 02:13:15 PM »
Dear Customer,

The JOY server requires a restore as the server has hardware performance issue. We have already began the restoration of JOY to a new server. Original JOY is down for repair.

The restore to a new server is being done from the latest functional backup (October 16th, 2017 4:00 AM) as a precautionary measure, using the Bare Metal restore technique. While we do not have any estimated time for completion for the restore process our best projection would be that the machine will finish the migration in 24-48 hours from now.

You can see the status for this migration at any time in CAP area by logging in with your username and password from our main site, then clicking the Network Status icon. If you have any questions, please email support@lunarpages.com on this process.

Thank you for your patience and we apologize for any inconvenience this may cause.

Lunarpages System Administrator Team
Zishan Sarfraz
System Administrator-I

Lunarpages Internet Solutions
Website: http://lunarpages.com
Email: support@lunarpages.com
Phone: 1-714-521-8150
Community - http://www.lunarforums.com
Tutorials - http://www.lunarpages.com/tutorials/

 

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