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Author Topic: MS004RS: Emergency Restore - Nov 4th 2017  (Read 136 times)

Offline tarikk

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MS004RS: Emergency Restore - Nov 4th 2017
« on: November 05, 2017, 01:08:15 AM »
Dear Customer,

The MS004RS server requires a restore as the server has hardware performance issue. We have already began the restoration of MS004RS to a new server. Original MS004RS is down for repair.

The restore to a new server is being done from the latest functional backup (November 3rd, 2017 2:00 AM) , using the Bare Metal restore technique. While we do not have any estimated time for completion for the restore process our best projection would be that the machine will finish the migration in 24-48 hours from now.

You can see the status for this migration at any time in CAP area by logging in with your username and password from our main site, then clicking the Network Status icon. If you have any questions, please email support@lunarpages.com on this process.

Thank you for your patience and we apologize for any inconvenience this may cause.

Lunarpages System Administrator Team

 

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