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May 23, 2012, 11:22:41 AM

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Author Topic: Necalli Server Emergency Restore - December 24, 2010  (Read 912 times)
perestrelka
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« on: December 24, 2010, 03:37:01 AM »

Dear Customers,

The Necalli server requires a restore as the server has issues with system partition preventing it from booting up, after the power outage in our Irvine datacenter. We were able to get access to the data on the server and have already started restoring it to a new hardware. Unfortunately, all services are currently offline until the restore process is complete. Please note that we do not have any estimated time for completion for the restore process. The best projection would be that the machine will finish migration in 36-48 hours time from now.

You can see the status for this migration at any time in CAP area by logging in with your username and password from our main site, then clicking the Network Status icon.

If you have any questions, please email support@lunarpages.com on this process.

Thank you for your patience and we apologize for any inconvenience this may cause.

Lunarpages System Administrator Team
« Last Edit: December 24, 2010, 03:40:41 AM by perestrelka » Logged

Kind Regards,
Vlad Artamonov
perestrelka
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« Reply #1 on: December 26, 2010, 08:50:10 PM »

Hello,

The emergency restore of Necalli has been completed and all services are functioning normally on the new server. Please email support@lunarpages.com if you have any further questions with regards to this matter.

Thanks for your patience and understanding!
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Kind Regards,
Vlad Artamonov
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