Hello,

I have two old accounts with LP and I'm quite happy with them. That's the reason why I just signed up for a third one and I was expecting a quick and easy setup for my new application. Instead... I found a lot of changes and I ran into trouble with the new LPCP manager. Here's what is messed up:

1. I couldn't figure out how to treat .html files as PHP code. In my old accounts, I have these lines in .htaccess:

AddHandler application/x-httpd-php5 .php5 .php4 .php .php3 .php2 .phtml
AddType application/x-httpd-php5 .php5 .php4 .php .php3 .php2 .phtml
AddType application/x-httpd-php5 .html

In the new account, setting the handler to either x-httpd-php or x-httpd-php5 causes the files to download instead of being interpreted as PHP code. For now, I changed all my .html files to .php extension, but this is not acceptable long term.

2. I couldn't access the error log via LPCP, so I had to access them via FTP.

3. I created a MySQL database and a <user>@localhost and I assigned the user to the database. I was not able to connect with that user until I created another <user>@<IP> and changed the PHP code to connect to the IP directly.

Then, I created a subdomain and from that subdomain I was not able to connect to the database at all, even if I set up a user@% and assigned it to the database. The error comes up as either "Access denied for user '<user>'@'localhost' (using password: YES)" or as "Host '<IP>' is not allowed to connect to this MySQL server", which make no sense.

4. I can't seem to be able to set up crons??? This is an essential feature for my application.

5. Finally, I understood that for an extra $2 I can get cPanel, but I can't figure out how to do that either. The documentation is outdated and still refers to cPanel as if it were the default manager.

So far, my signup feels like a complete waste of money and time, so I would appreciate if you could give me some solutions to 1 - 5.

Thank you.

Thanks MrPhil.

1. None of them works. If I uncomment AddHandler, the PHP code is returned uninterpreted in browser. If I uncomment AddType, or both, the PHP code is returned uninterpreted and the browser prompts to download.

3. I tried with the host IP, the host name (SHO.lunariffic.com), localhost and %. I did not try with the domain name because I didn't want to update the DNS until I got the application up & running.

No luck. So I guess the questions become:
- can I upgrade to cPanel?
- can I get my money back?

Also, to switch to cPanel - just need to submit a request to support@lunarpages.com or submit a help desk ticket, and the LP support staff would be happy to walk you through the process.