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Author Topic: renewal question  (Read 6208 times)

Offline durangod

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renewal question
« on: June 25, 2010, 06:25:04 AM »
if one of my clients signs up for lp hosting i know i get the initial credit, but when they renew their hosting every year dont i get residual credit for that... i check my account and its not on there, and i know they renewed becuase i was there when they did it...

and i had mentioned to mitch before he left that i was having issues with lp aff program not contacting me and he said dont worry they reply to every message...

well here we go again i have left a phone message a week ago and still no call back...  do i need to do an actual suport ticket or what do i need to do to get the a response from the aff people... its like silence every time i try to contact them...  its not like i expected a call the same day but its been a week or more now and nothing...

should i get that credit when they renewed?

Offline RickJ

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Re: renewal question
« Reply #1 on: June 25, 2010, 06:29:48 AM »
I use the affiliate program.

No, you do not get paid when the member renews.

It's news to me that Mitch is no longer with LP.  Bummer: LP lost a great guy.
Rick.
Trying to daydream, but my mind keeps wandering.

RandyT

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Re: renewal question
« Reply #2 on: August 02, 2010, 11:34:57 PM »
I am sorry if you were unable to get through our phone system or did not receive a callback. If you need to get a reply from our affiliate department please submit an email or help desk ticket to affiliate@lunarpages.com and I assure you that you will get a reply in a timely manner.

We do miss Mitch but he still keeps in touch with us and is doing well in his new endeavors.

Feel free to contact us again if we can be of any assistance.

 

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