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Author Topic: Suggestions on how to set up temporary admin access for hired web programmer  (Read 3486 times)

Offline murrayatuptowngallery

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I'm sure this question already has an answer, but after several keyword searches with apparently the wrong words...

I would like to set up access to our basic hosting account for a third party who will be helping or hired to make some changes that are over my head (for now).

In the past I gave out our main user account info for lack of having set up a temporary extra account.

I'm trying to think ahead this time.

Any suggestions on how to do this are appreciated...

Thank you

Murray

Offline MrPhil

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It depends on what kind of work they will be doing. If they are doing basically the whole thing (including uploading files), you will have no choice but to give them full access to everything. If you have some application (such as a store or blog) already set up, and they're just doing some minor things (via the application), you may be able to grant them lesser access rights in the application.

I would check their references so you can be comfortable with their having the Keys to the Kingdom. When they're done, immediately change all the passwords they've had access to, just in case...
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Offline murrayatuptowngallery

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Thank you. Sorry it took me so long to get back.

We have a basic account, and when I log into CPanel, I see everything. What I wanted to show someone was the current dinosaur site and the developmental folder which has WordPress & I am not sure what else, and I don't think setting permissions at the WP level has much relevance to access through CPanel.

Same scenario occurs with any contractor, regardless of platform, I guess, unless there are direct access programs. FTP comes to mind. Maybe I'm showing my currency (or lack thereof) in technology.

Another option I guess is for me to print screen shots of folder structure in our WordPress directory and maybe the folder names will suggest to someone what other 'elements' are integrated into WP. I'm struggling with vocabulary here as I haven't looked at it in a year and forgot most of what I was trying to get up to speed on for WP.

I get that there is typically some kind of theme, and since it's image-intensive, there is a dynamic app like a slider or whatever it's called that does the fancy image transitions as the mouse moves.

My problem is in 'talking over' an installation for which the down payment was paid (initial installation and some tweaking)then mutually agreed to not pursue further.

I either have to figure out where the 'access points', tools, interfaces, whatever, exist to make changes, or start over, maybe with a WP 'template' that guides me through the installation from scratch so it comes with an 'owner's manual'.

I'm not as clueless as I imply...just behind the times. What frustrates me is that many of the tools that come with a hosting package don't always fit the requirements or "plug into" the server correctly or obviously, and that just seems to be an area hosting companies are weird about. They provide tools but not necessarily instructions on integrating them, or have security restrictions against some of the scripts. Or a script (or whatever) requires a later version of some infrastructural component that's not on your server. Or they update it and don't tell you, and you have servers to gain that access and something else gets hosed, for lack of another term.

I just have to get on the same page at the same speed, I guess.


Offline MrPhil

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It sounds like you're between a rock and a not-so-soft place. You had someone install WordPress, but have no idea how far they got? If you at least have the WP administrative ID and password, your new guy might be able to do tuning and plug-in installations with only that, but it's possible they'll need more access than that if they need to reinstall WP, upload files, move files, etc. that's not covered by the WP admin. I know very little about WP, so I can't offer any firm guidance. It sounds like you're going to have to give the new guy the WP admin, and be prepared to hand over the cPanel access if he needs it.

I'm not sure what you're looking for in additional tools for the server. You are provided with quite a few basic tools. You have to supply an FTP client (e.g., FileZilla) and of course a browser on your end, but that should be enough. Since Lunarpages lets you install just about anything on your server, from homegrown apps to Content Management Systems like WP, they can't be expected to customize their servers to work only with, say, WP, and provide tools tuned to that. If that's what you need, I suggest you move to a WP-only host who preinstalls everything and provides tools tuned to WP. Of course, you won't be able to install anything else!
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Offline murrayatuptowngallery

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Thanks for answering that post. After adding it I thought I should backspace and leave one question.

I just walked through the new site directory and wrote down anything I wanted to identify the purpose of...

things like akismet, aqua-page-builder, ebor, revslider, zilla-likes, SimplePie, etc.

I took notes on purpose & function. Echoing your question 'what kind of tools are you talking about'?, everything looked like 'regular' components of WordPress.

The only two things I was confused about were what POMO is and what custom post types and taxonomies are. I could not find a simple answer...just paranoid conspiracy theorists butchering POMO out of their installations then discussing the resulting errors and fixes.

I don't think I care about what post types and taxonomies are. I don't need to know to change content.

So it does seem like it's just WP + themes + plugins.

I figured out (learned?) I apparently need to go visit the WordPress Dashboard again...if I remember where it is.

I see a WP-Admin folder, but xyz.com/wp-admin didn't do it. I used to go into the Softaculous section of CPanel but that was for the scripts or 'things' I installed myself from there.

Thanks

 

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