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Author Topic: <script> appended to every index.*  (Read 7916 times)

Offline SteveW

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Re: <script> appended to every index.*
« Reply #15 on: August 28, 2007, 11:50:56 PM »
No, no, don't do it!

Go to cpanel > Raw Access Logs.

The information you get there isn't in your website /logs folder. It's still in the server log, but Raw Access Logs pulls it out for you.

leighsww

  • Guest
Re: <script> appended to every index.*
« Reply #16 on: August 28, 2007, 11:53:22 PM »
It's probably automated and widespread. There's always crawlers running around trying to break into sites, but it's individual websites that would be vulnerable, not "Lunarpages". That would be extremely rare.

I hate to say this, Steve, but my dad's domain has never had a website attached to it (that's why I put a blank index.html file in his public_html (I also have the "Options - Indexes" in his .htaccess file, but I put the blank file anyway  :)

His forum is private thus can't be accessed by anyone who isn't in his company. His domain is not advertised anywhere, it doesn't even show up in Google, lol. We want it that way, because he is mainly using his account as an FTP server for his clients to upload/download files. He's an Electrical Engineer, thus it's only used for that purpose.

I created them a forum so that his employees can communicate and keep track of projects, etc., but they haven't used it in months (they somehow never got the hang of it, lol). Anyway, my point is, that it's strange that he would be found/targeted by some random hacker when his domain is nowhere to be found easily on the WWW :o

leighsww

  • Guest
Re: <script> appended to every index.*
« Reply #17 on: August 28, 2007, 11:59:48 PM »
Well, I can't even login to cPanel.

I can't put in a support ticket, I can't login to cPanel -- aye yai yai!!

leighsww

  • Guest
Re: <script> appended to every index.*
« Reply #18 on: August 29, 2007, 12:05:15 AM »
Anyway, Steve, do you know what I'm even referring to with the logs via FTP? There's a folder called "logs" found outside the public_html. That "logs" folder IS what is in the "Raw Log Manager" via cPanel, silly! However, if I go in via FTP, I can see the date that the file was edited last  :)

Offline SteveW

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Re: <script> appended to every index.*
« Reply #19 on: August 29, 2007, 12:06:38 AM »
File the ticket by email: support AT lunarpages.com.

Offline SteveW

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Re: <script> appended to every index.*
« Reply #20 on: August 29, 2007, 12:11:32 AM »
Anyway, Steve, do you know what I'm even referring to with the logs via FTP? There's a folder called "logs" found outside the public_html. That "logs" folder IS what is in the "Raw Log Manager" via cPanel, silly! However, if I go in via FTP, I can see the date that the file was edited last  :)
I look at my /logs folder almost every day. Yes, your log is there AFTER It has been processed by the stats run. That is the same file that you get by FTP. It is the same file that you get from cpanel > Raw Log Manager.

There is another log file. It accumulates all the log entries BEFORE the stats are run. It is not even in your webspace. I believe it is the server log. When you go to Raw Access Logs, you get that pre-stats-run data. Because it is above your webspace, it is protected from hackers. They cannot delete it. If the hack log data is there, then it is being protected by your stats not running.

leighsww

  • Guest
Re: <script> appended to every index.*
« Reply #21 on: August 29, 2007, 12:14:37 AM »
LOL, okay but I can't even get at that, cuz I can't login to cPanel to my dad's server  :cry:

Offline SteveW

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Re: <script> appended to every index.*
« Reply #22 on: August 29, 2007, 12:23:07 AM »
Ok, send the email to support. Include all the info you'd normally put in a ticket. Not so sure about putting the CC# digits in a plain-text email, but it's only the last 4 digits, so what's the harm?

Ask them to generate a new password for the account and email it to you.

leighsww

  • Guest
Re: <script> appended to every index.*
« Reply #23 on: August 29, 2007, 12:29:10 AM »
LOL, GAD, I was so focused on not being able to login to cPanel or the HelpDesk ticket thingy, that I completely forgot about sending a plain ol' email, lol. I was about to email Dani :)

Anyway, that's just how long I haven't needed to send in a support ticket, lol.

This is one of those brain fart moments I was mentioning to Phil  :o. Thanks for reminding me about the email method  :)

Offline Mitch

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Re: <script> appended to every index.*
« Reply #24 on: August 29, 2007, 10:50:19 AM »
Hello, the support team is aware of the situation and are currently investigating things on the server side.  If you need any updates please check this thread here.

To prevent us from having to dance all over the forums to find threads on this issue, I am going to close this topic and please to get updates on the situation please watch the other thread.  Thanks you for your time and sorry for any inconvenience this might have caused.
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