OK, I am reaching a critical frustration level. This is getting to me.
I have been having an impossible time with wordpress. More about that later. I can accept that.
First question... HOW THE HECK DO I EVEN LOG ONTO THE HELP DESK TO ASK FOR HELP??? Does it really have to be THAT hard to get help? It took me a long time just to figure out where to go. I finally see "Help Desk" along the top where I log in initially from lunarpages.com. Then it asks me for a use name and password. Apparently it is NOT the same password as my account!? WHY? WHY? WHY!? OK, so at one time I must have used it. I have some distant memory of the help desk. So I just click the "forgotten password" link, right??? NO! There is nothing that says a thing about password retrieval. This is ridiculous. So I am left unable to even contact support. Frustration level dangerously high.
Back to my problem...
I have used wordpress before. The problem here seems solvable, but I cant find a thing. Ok, here goes.
I offered to develop a site for my parents to sell some puppies. I decided to use the familiar - wordpress. So I use an existing domain I have hosted here that wasn't being used. I set the theme. I make a ton of changes, etc. and get the layout pretty much how I want it. My parents decide to buy a domain and I set it up, no problem.
So I install wordpress into that add-on domain. It installs fine. Then I realize that I don't know how to move over the changes without doing it manually. I try several things, including just renaming the directory. So I had
www.OLD_DOMAIN.com where the changes were. I delete the NEW_DOMAIN folder, then rename OLD_DOMAIN to NEW_DOMAIN. Of course it isnt as simple as that, as now the page just goes back to OLD_DOMAIN anyway when loaded in IE.
OK, I rename the new back to the old and delete the add-on and then create add-on again, just to start from fresh. I think the problem is that I never uninstalled the wordpress from NEW_DOMAIN before deleting it. That has created the problem (somewhere) that when I try to install wordpress in the NEW folder again, even though there is nothing in that folder, I get the following error:
The installation can not be completed:
- You cannot install more than one script in the root directory of a domain.
I had deleted the last sql database and user and thought it was done. I don't get the error. How do I start over and be allowed to install wordpress into the NEW_DOMAIN folder as I did earlier.
The only remaining thought is that I could always just finish the OLD_DOMAIN and redirect the NEW_DOMAIN over to it, but I don't want to resort to that. If I did, though, is there anyway to make it not show the old domain address in the address box at the top???
PLEASE save me from myself...