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February 09, 2012, 08:30:17 PM

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Author Topic: If your account got suspended (read in)  (Read 1084 times)
Max
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« on: July 23, 2002, 07:22:00 AM »
It only means you did not complete the rebilling process that was sent out to you in email 10 days ago.

For your account to get activated immediately, please complete the process or phone us at 1-562-691-2599 or 1-877-LUNARPAGES.
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Johnny
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« Reply #1 on: July 23, 2002, 03:11:00 PM »
Everyone was sent an e-mail 10 days ago? If so, I didn't receive one.
 
 [ July 23, 2002, 11:12 PM: Message edited by: whoisthis ]
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Max
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« Reply #2 on: July 24, 2002, 06:45:00 AM »
Everyone that was affected should have recieved an email yes.. to their original email address they used when they signed up with us.
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Johnny
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« Reply #3 on: July 24, 2002, 11:58:00 AM »
I guess I wasn't affected by it then. Just out of curiosity,  what is the rebilling process?
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Lunarpages Web Hosting

Lunarpages Forums

Lunarpapages Affiliate
Program

Helpdesk Ticket Submit

Helpdesk FAQ

Lunarpages FAQ

Have your say on our new phone support hours! (VOTE -
http://www.lunarforums.com/forum/index.php?topic=36844.0)

Telephone: 1-714-521-8150
Fax: 1-714-521-8195

whoisthis
Max
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« Reply #4 on: July 24, 2002, 08:13:00 PM »
We updated our billing process, during the time we implemented it new accounts where not billed correctly.

So everyone had to resubmit their payment details to us. It is resolved now for everyone. Exept a very few.
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