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May 24, 2012, 02:51:25 AM

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Author Topic: Log In problems  (Read 410 times)
sfdoddsy
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« on: February 18, 2003, 07:29:00 AM »
I've just signed up and I'm trying to Login to the CPanel, yet whenever I click on the server, I get a page cannot be displayed message. I'm with Europa, but the same happens with all the other servers as well.

Any thoughts on what my stupidity is?

Thanks

Steve
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Windsun
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« Reply #1 on: February 18, 2003, 07:47:00 AM »
Hmm.. never seen that. I just tried it, and I get the password/login box thingy.
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charle97
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« Reply #2 on: February 18, 2003, 07:53:00 AM »
try a different browser.
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charles
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sfdoddsy
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« Reply #3 on: February 18, 2003, 08:24:00 AM »
I'm using IE 6 via a LAN connection, and I just tried MSN Explorer with the same result.

Steve
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charle97
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« Reply #4 on: February 18, 2003, 08:28:00 AM »
those are the same browsers. use something that is not ie based, like mozilla, opera, netscape, etc.
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charles
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sfdoddsy
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« Reply #5 on: February 18, 2003, 09:04:00 AM »
With Opera I get a 'Could Not Connect' message.

My LAN has an FTP Firewall, would this affect it? I wouldn't have thought so with a Web based panel, but I am an idiot.

Steve
 
 [ February 18, 2003, 05:08 PM: Message edited by: sfdoddsy ]
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stephan
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« Reply #6 on: February 18, 2003, 09:08:00 AM »
Your computer must be able to access port 2082.

Try it on your main computer, the one with the main internet connection.

Your website is on port 80, e.g. http://www.uglypeople.co.uk:80
The CPanel is on port 2082 e.g http://www.uglypeople.co.uk:2082

Contact your ISP if port 2082 is blocked.
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sfdoddsy
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« Reply #7 on: February 18, 2003, 10:50:00 AM »
Thanks Stephan, that fixed it. Although I shouldn't have to ask these questions here, it should be in the 'manual'.

Sorry, just venting.

Steve
 
 [ February 19, 2003, 02:25 AM: Message edited by: sfdoddsy ]
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stephan
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« Reply #8 on: February 18, 2003, 06:51:00 PM »
Yeah, maybe it should be put somewhere on the site.

The CPanel demo on www.lunarpages.com runs on port 2082 aswell.

It's good you solved the problem though  "[Smile]"
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