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Web Hosting Forum | Lunarpages > Lunarpages Web Hosting - Online Help Desk > Lunarpages - Beginner Assistance > PLEASE CAN ANYONE HELP - NO ADMIN OR SITE
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Author Topic: PLEASE CAN ANYONE HELP - NO ADMIN OR SITE  (Read 84 times)
twinthings
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« on: July 11, 2008, 03:18:00 AM »
hI
I am a newbie, and not sure this is a lunar forum question.
I was deleting a php in my admin section, when all of a sudden it vanished and this is what it said'

The requested URL /admin/file_manager.php was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

This is what it says when I try to log onto my site www.twinthings.com.a



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can anyone help
fiona
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Mitch
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« Reply #1 on: July 11, 2008, 05:24:20 AM »
It looks like your public_html folder, doesn't have any content inside of it.  Might want to contact support@lunarpages.com and they can take a closer server side look into your issues for you.  Thanks!
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russi22
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« Reply #2 on: July 11, 2008, 03:33:35 PM »
Looks like you've deleted way too much - maybe there's a back up. As far as support@lunarpages.com -- it stinks. I just followed Mitch's advice and now I don't understand why he bothers to refer to supoort - thee is no support. Try to see if there is a backup or you may have to install everything again. It's best to have a copy of your site handy just in case and backup any changes you make.

Good Luck.
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MrPhil
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« Reply #3 on: July 11, 2008, 06:25:16 PM »
Yeah, it looks like you went a bit overboard deleting things, and now your root (/) is basically empty.

Support can do only one thing for you in this case. They can offer to restore your site (or selected directories, if all the damage is in the root) from the system backups. I think the fee is $75. If you bought Premium Restore Service, or can show that it was a server problem (not your deletions), it will be for free. Don't take too long deciding what to do: the backup is kept around for only three days.

If you still have a copy of the site on your PC, you can always upload that and avoid the fee.
« Last Edit: July 11, 2008, 06:27:43 PM by MrPhil » Logged
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