Hello,

A move from windows hosting to linux hosting can be done, however please note that you will need to move any files and and any emails that are saved on the server (such as if they are using IMAP) will not be able to be moved.

You will want to make sure that the site does not require anything windows specific such as ASP.NET, mssql, or access databases.

Generally when you submit a request for a change, you will get the following in reply (do not reply to this here):

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We can convert your Windows account to a Linux account. However, you will need to transfer files, and data manually between the 2 accounts, and upload them to the new account once activated.

Please confirm you understand this.

A pro rated amount for the time remaining on your current account will be applied to the new account and any difference in cost will be charged (or refunded if this is the case) to the payment method on file for your account.

On the Basic plan you have the following payment options:

60 months @ 4.95 per month = 297.00 Free Setup!
24 months @ 6.95 per month = 166.80 Free Setup!
12 months @ 8.95 per month = 107.40 Free Setup!
6 months @ 9.95 per month + 30.00 setup = 89.70
3 months @ 10.95 per month + 30.00 setup = 62.85

Please note that setup fees are not charged for changing accounts.

We will also need the following:

For security purposes to confirm you are the account holder, please provide the following:

Plesk username or the primary domain on the account:
Last 4 digits of the credit card on file:

This request is for security reasons only.

If you do not have a credit card on file for your account, please provide:

Plesk username or the primary domain on the account:
First and last characters of the password on file:
Your full postal mailing address:
Telephone number:

Please confirm that you have downloaded all files and content so you can upload them to the new account. Once all of this has been confirmed, we can proceed to switch the account.

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All of the above information will be needed before the change could take place.

Troy