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October 11, 2008, 12:42:43 AM


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Author Topic: website cannot open  (Read 169 times)
cfluid
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« on: July 22, 2008, 01:01:48 AM »

pls check http://www.cfluid.com, thanks! Also, I cannot enter CPanel after I login to my account on www.lunarpages.com.

my registered email also on this server (koko), I noticed that these days some servers are mitigated to new datacenter, but there is no anoucement of koko server, pls who can tell me what happen to it ?

Thanks again !
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Mitch
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« Reply #1 on: July 22, 2008, 05:06:28 AM »

I am afraid this is a topic we may not be able to help you with here on the forums.  I would recommend contacting support@lunarpages.com to talk with the Lunarpages support team about this issue.  If you have any questions on how best to use these forums please see the green forum rules link in my signature.
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cfluid
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« Reply #2 on: July 22, 2008, 06:19:04 AM »

Hi, Mitch,

Thanks for responding ! I read and understand the rules. I will email the support team again.
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cfluid
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« Reply #3 on: July 23, 2008, 07:38:40 AM »

Hi, Mitch,

Would you pls help me check my website www.cfluid.com, I just use IP checker and Ping Tool check it, it says 'site working fine', but from my side (China) it is inaccessible, hope you can help fix this. - I have emailed the support team, but 2 days past, no replies from them.

Thanks!

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Mitch
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« Reply #4 on: July 23, 2008, 08:37:43 AM »

Yes, is working fine here from the states.  Sounds like you may be blocked by the Great Firewall of China.  If you could give me your ticket number I'd be happy to check on the status of your ticket and make sure that all that can be done is being done.  Thanks!
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cfluid
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« Reply #5 on: July 23, 2008, 07:04:09 PM »

Hi, Mitch,

Thanks for help! I have emailed my ticket info to you. As I still have not received any replies from the support team, I just use an ticket received before instead. My web info can be found in your database, so just help me on this.

Thanks again !

cfluid.com
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Mitch
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« Reply #6 on: July 24, 2008, 05:27:16 AM »

Don't think I got it.  Could you post your ticket number on here instead please?  Thanks!
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cfluid
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« Reply #7 on: July 24, 2008, 06:17:37 AM »

Hi, Mitch,

My website can open now, don't know what happen to it, the IP address has not changed, but it's accessible now, include the mail server and koko server function well now.

Thanks for your attension!

cfluid.com
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Mitch
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« Reply #8 on: July 24, 2008, 07:12:41 AM »

Happy to hear it!  Grinning
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