I designed a little site for a company owned by some people I've known for a long time. They're in Pennsylvania and I'm in Florida. I gave them login info for cPanel so they could make changes to the News section themselves in HTML Editor. Everything works fine for me, but when my client tries to make changes, they won't save.  She hits "save", the status bar shows "editing", and then she gets "cannot display this web page", and her changes have not been saved. This has happened to her several times, and I have not been logged in when she's been working on it. Any ideas?

Thanks, Mitch. Yes, she's using the File Manager within cPanel. I don't think it's a caching problem because when I look at their site after she's tried to make changes, I don't see any changes, either. When I do the editing, though, the changes do show up. Also, it's while she's still in File Manager that she gets the "editing" status and then "cannot display this web page" -- it's not when she tries to look at the actual web page.

The domain name propagated a couple of months ago. Thanks -- I'll contact Support.