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Web Hosting Forum | Lunarpages > Lunarpages Web Hosting - Advanced Assistance > Lunarpages - Dedicated Web Hosting > Ticket
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Author Topic: Ticket  (Read 363 times)
ccton
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« on: January 14, 2006, 08:39:02 PM »
Is there any staff would like to check out tickect No. 8807-AGJX-6432 and get back to me asap?

Thanks.

ccton
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GMTurner
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« Reply #1 on: January 14, 2006, 10:36:51 PM »
Helpdesk tickets are answered in the order they are received. Remember that once you submit a ticket, do not add anything to it until you hear from support. Adding to you ticket will put it at the end of the list again since it will be marked as being recently received and have to work its way back through the system...
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The above post was made at a time when I gave a dang and doesn't necessarily reflect my current views or opinions.

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TranzNDance
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« Reply #2 on: January 15, 2006, 08:51:20 AM »
You took the words right out of my... hands. Very Happy

Additionally, when staff members are working, they're working on tickets, and not necessarily checking out the forums. So the audience you seek are not necessarily going to see the thread.
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ccton
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« Reply #3 on: January 15, 2006, 08:56:51 AM »
The tickect was started by staff, it said(at Friday, January 13, 2006 12:01 PM):
Quote
Please make a decision on how you would like to proceed within
seven (7) days. After seven (7) days, your account will be suspended if no other arrangements are made.
So I think my answer to this ticket should be in a very high priority.

Thanks.
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