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Author Topic: Broken cart Images  (Read 570 times)
LMan
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« on: May 08, 2006, 03:44:41 AM »

Hi I just had  my SSL cert. install Now when I go in to A secure page the images are broken all buttons and images on the secure page don't show.Can anyone please help I have Os-Commerce installed.
Regards
Lou
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Matthew
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« Reply #1 on: June 16, 2006, 05:46:19 PM »

Hi Lou,

Did you edit your config file to use SSL? The following FAQ shows you how:

http://desk.lunarpages.com/faq.php?do=article&articleid=302

Hope this helps
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Matt Boster
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leighsww
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« Reply #2 on: June 16, 2006, 06:41:35 PM »

If you have Hotlinks Protection activated, you need to add the "https" version of your URL to the allow URLs. That's probably why your images are not showing via the secure pages.
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JamesG
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« Reply #3 on: June 17, 2006, 03:19:17 AM »

can we see a link?
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MrPhil
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« Reply #4 on: June 17, 2006, 09:12:46 AM »

Hi I just had  my SSL cert. install Now when I go in to A secure page the images are broken all buttons and images on the secure page don't show.

Your browser may be suppressing images that come from a nonsecure source (such as a directory/folder on your site that's not covered by the SSL certificate). You can either move your images to a directory that is secure (under the SSL certificate), or change the setting in your browser to permit nonsecure content on a secure page. Of course, other people attempting to use your site may be encountering the same problem, so the image file move may be the best bet.

Phil
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leighsww
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« Reply #5 on: June 17, 2006, 12:39:33 PM »

Your browser may be suppressing images that come from a nonsecure source (such as a directory/folder on your site that's not covered by the SSL certificate). You can either move your images to a directory that is secure (under the SSL certificate),

Phil -

I'm a little confused with what you are stating here  Confused

In my understanding of SSL (I've been using it for quite some time now), there is no particular folder(s) that you move pages/images to, to make it secure. SSL is how you write the URL, meaning:

If you put the certificate under your domain with the "www" then you need to write the URL like this:

https://www.domain.com

If you put the certificate under the non-www domain, then the URL would be written like this:

https://domain.com

Depending on which (www or non-www) you put the certificate name under, if you don't use the correct prefix, then you receive the pop-up message saying that the certificate name doesn't match the domain that is accessing it. But, the pages will still be secure.

Since you do not want that popup however, best to use the correct URL that the certificate is under.

However, that's all that's needed, there are no special folders that the files need to go into for using SSL. It's all in how you write the URL using the "https://".

Unless your SSL certificate and the way yours works is different than mine, than  Confused  Smile

I was just a little concerned, because I'd hate to see LMan start moving his site around, because he thinks there's a designated secure area or something.

Anyway, if yours works in the manner that you explained, please let me know so I know in future that some people have different types of SSL that works in a different way.

When I first purchased an SSL certificate a few years back, my images were broken (as LMan is experiencing) when using the secure URL for the first time and then I realized that I had "Hotlinks Protection" activated, thus when I added the https:// URL to the allow URLs in my .htaccess file, my images appeared, thus I assumed that this may be his problem, as well Very Happy
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MrPhil
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« Reply #6 on: June 17, 2006, 02:23:58 PM »

Certainly, fixing a "hotlink" control to include https: may do the job, and would a good thing to try first. My point was that depending on how the SSL certificate is set up (e.g., for a subdomain rather than the entire domain), many browsers will complain if the page contains material brought in from a nonsecure domain (not https:). Some may even block the  material (prevent images from being displayed). In those cases, one can either tell the browser not to get so upset about it, or move the images under the domain or subdomain that's covered by the SSL certificate. If LMan has no idea what's he's doing, and starts moving files around haphazardly, well, he's going to get messed up. He needs to understand just what his SSL certificate covers, and whether his images are under it. A last thought: how is he referring to the images? If it's img src="http://domain/path/file", the browser will almost certainly be unhappy about that (and unless the images are actually under a different domain, he wouldn't need to do that anyway).

Phil
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leighsww
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« Reply #7 on: June 17, 2006, 03:04:25 PM »

(e.g., for a subdomain rather than the entire domain)

LOL, sorry but that wasn't made clear/evident in your previous post, thus I was worried people who didn't know how SSL works would be trying to move their whole site around trying to figure out which "folders" were the secure ones (we have indeed had people in the past think this was the case) Smile
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GMTurner
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« Reply #8 on: June 17, 2006, 03:09:06 PM »

* GMTurner notes that Lman started this thread on May 8th... and wonders if perhaps the issue has already been resolved?
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The above post was made at a time when I gave a dang and doesn't necessarily reflect my current views or opinions.

For those no longer with us ... Grr..!!

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« Reply #9 on: June 17, 2006, 03:17:53 PM »

ACK!! Too funny ... blame it on Matthew!!  Smile
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