ShopSite is designed to use a secure Web server when transmitting sensitive data, such as payment and order information. In order for this to work, ShopSite must be installed on a Web server with SSL and an SSL certificate, and you must configure ShopSite to use the secure server information in the ShopSite back office Preferences > Hosting Services screen.

In order to avoid getting errors or warnings when using ShopSite with SSL, you should use the same domain name in your ShopSite secure URL as the domain name of the server's SSL certificate. The secure domain name and the store domain name do not have to be the same, but the secure URL should include the https:// prefix (note the "s" at the end) instead of the insecure http:// prefix.

If your store is sub-hosted on a server with other domains, you may need to indicate a path in addition to the secure domain name in the ShopSite back office. For example, your store may have the domain name mystore.com, but it may actually be sub-hosted in the mystore sub-directory of a server with the domain name mysecureserver.com. In this case, the Store URL would be http://mystore.com/, but the Secure URL would be https://mysecureserver.com/mystore/. Your hosting provider should be able to help you determine the correct secure URLs for your store, if you are unsure.