i think it may be related to the hta_access file. Just exactly is this file supposed to say. can anyone tell me the exact code i should see in the cpanel editor?
Below is an example of the .htaccess file created by FrontPage. In general, FrontPage does not like you to add lines to its .htaccess file, but in some cases it doesn't mind.
If you add lines to the .htaccess file, keep a backup copy of the original version. Then if FrontPage complains about your changes, simply replace the original version.
Note that some actions taken in the cPanel control panel such as hotlink protection may add or modify lines in the .htaccess file and cause FrontPage to complain. In this case, simply replace the original version.
# -FrontPage-
IndexIgnore .htaccess */.??* *~ *# */HEADER* */README* */_vti*
<Limit GET POST>
order deny,allow
deny from all
allow from all
</Limit>
<Limit PUT DELETE>
order deny,allow
deny from all
</Limit>
AuthName www.yourdomain.com
AuthUserFile /home/yourusername/public_html/_vti_pvt/service.pwd
AuthGroupFile /home/yourusername/public_html/_vti_pvt/service.grp