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Web Hosting Forum | Lunarpages > Lunarpages Web Hosting - Advanced Assistance > Lunarpages - Dedicated Web Hosting > Lunarpages - General > Ddos issue
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Author Topic: Ddos issue  (Read 451 times)
seiji
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« on: March 31, 2008, 11:42:19 AM »
Hi. My server is getting ddos and the support try to help me installing the anti-ddos script, but now nobody can acces to my server, even me. The script is banning all the visitors, real ones and zombies. So i want to know, how can i disable this script, becouse the tech support is always 12-24 hours, and i really need to quit this script just right now.

Also, someone know if lunarpages offer any hardware protection for this attacks?

Waiting your answer, thx in advance.
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Mitch
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« Reply #1 on: March 31, 2008, 11:47:17 AM »
Hello, I am afraid we can not help you with this type of issue directly on the forums.  If you have any questions about how best to use our forums, please see the green forum rules link in my signature.  If you could give us your help desk ticket I would be more than happy to see that everything in your ticket is being taken care of appropriately.
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seiji
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« Reply #2 on: March 31, 2008, 11:50:41 AM »
The ticket is: UNYA0122VHH3
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Mitch
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« Reply #3 on: April 01, 2008, 06:40:17 AM »
I have asked some of our support staff to check into this for you to make sure all is going well.  Thank you for your time and I do apologize for any inconveniences.
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vlad.panainte
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« Reply #4 on: April 12, 2008, 04:14:10 PM »
Hello

I reviewed ticket reference you have opened and I saw the issue is now resolved.Please feel free to contact us at dedicated@lunarpages.com if you have any issues or concerns and we will be happy to assist you

Best regards,
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