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Author Topic: SMTP Server going down!!!???  (Read 602 times)
iPromo
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« on: October 26, 2007, 02:34:59 PM »

Hey everyone,

Well after hours of messing with it and trying to figure out what's wrong i give up. My smtp server goes down at least once per day, creating a backlog of emails that are intended for salespeople, which is causing slow quote times, which in turn is making us lose business. I have notification turned on thru Plesk, but the server only emails my phone once in a while. Sales people run up to me daily going my vendors/customers have not gotten my email for 5-10 hours now. Sure enough I go into Plesk and the service is down. How can i make sure that if it goes down it gets auto restarted, also, what's causing it to crash, and what can i do to prevent it.

Domain name is iPromo.com

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perestrelka
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« Reply #1 on: October 27, 2007, 10:12:40 PM »

Hi iPromo,

I am sorry it is not clear whether this issue is related to incoming, outgoing or the both direction emails. Which OS are you running? What does mail log say when this issue happens?

Unfortunately, it is hard to give any suggestions without the above information.
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Kind Regards,
Vlad Artamonov
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