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Author Topic: How To: Allow Your Users' To Change Their E-Mail Password  (Read 2551 times)
Hush
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« on: January 03, 2004, 11:06:54 PM »

Hi there.

Many people ask how they can allow their e-mail users to change their e-mail password without having access to the C-Panel.  This How To: guide will explain this simple proceedure.

STEP ONE:

User enters the following address to their browser:

    http://www.yourdomain.com/webmail[/list:u]

    STEP TWO:

    When the user name and password box appears they enter:
      USER NAME: account+domain.com
      PASSWORD: their password
      [/list:u]
      STEP THREE:

      At this point, the option screen loads offering 'NeoMail' 'Horde' and 'Squirrel Mail'.  Just below these icons are the options:
      '[Change Password] [Forwarding Options] [Autoresponder Options]'

      Have the user click on the [Change Password] link

      STEP FOUR:

      Have the user enter the new password in both boxes manually. Then they click the 'Change Password' button

      That's it, the password has now been changed.
        To curb the obvious question, there is no method for changing password's within the individual e-mail clients.  If you usually restrict your users to using a single mail client, you will just have to trust that they will go back to using that.

        Also, this is the method for the supplied e-mail clients.  If you have installed your own e-mail client, and use that, this method will not work for you.

        Questions and Comments are welcome, any suggestions for improvements will be greatly recent and probably put into place on this post.
        [/list:u]

      EDIT - 4 Jan 2004 format for username changed, thanks TV
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      DaveW
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      « Reply #1 on: January 03, 2004, 11:28:44 PM »

      Great How to/tutorial Hush.  Thumbs Up  Thanks.
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      TV
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      « Reply #2 on: January 04, 2004, 09:19:26 AM »

      Very nice and clear Hush. I was looking for something like this. I saw one tiny thing that might make it even clearer though.

      Quote
      USER NAME : address+domain.com
      PASSWORD : their password


      I think it would be easier to understand if you replaced "address" with "account" or "username".  Address is such an ambiguous word in internetland.

      Thanks for writing this up for everyone. Applause
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      Hush
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      « Reply #3 on: January 04, 2004, 01:55:09 PM »

      As you ask, so shall it be done.  It's always difficult to decide what to use for user replaceable entries.  However, you are right, account certainly makes more sense than address.  Thanks  Thumbs Up
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      amy
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      « Reply #4 on: January 04, 2004, 02:50:15 PM »

      Thumbs Up
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      Jwink3101
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      « Reply #5 on: January 04, 2004, 03:05:23 PM »

      is there a method if you install your own client?
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      Hush
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      « Reply #6 on: January 04, 2004, 04:11:42 PM »

      I'll let you know on the How To: Manually Install Horde which I'm working on at the moment  Wink
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      Jwink3101
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      « Reply #7 on: January 04, 2004, 05:46:14 PM »

      i meant how to change the password
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      -Justin Winokur


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      Hush
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      « Reply #8 on: January 05, 2004, 05:07:41 AM »

      So did I  Smile .  At the moment I am leaning towards this having to be handled either by the Admin, or by finding and invoking a script.  Once I have completed the setup, tweaking and How To, I'll write in the methods for user password change.  Thumbs Up
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      Jwink3101
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      « Reply #9 on: January 05, 2004, 10:25:31 AM »

      Oh. Sorry. Nevermind.
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      -Justin Winokur


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      Unicycle
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      « Reply #10 on: January 14, 2004, 04:56:57 PM »

      OK... One more question. If you are using LP for the email hosting only, and not the web space (since I am currently running a web server of my own for this purpose), how can we direct users to that password change page? Going to www.domain.com/webmail is not going to do me any good, since the directory structure and related password page do not exist on my web server.

      Is there an alternate way of accessing the LP-provided web space? Like a subweb of lunarpages.com?
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      Danielle
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      « Reply #11 on: January 14, 2004, 04:58:38 PM »

      Yes, you can use server.lunarpages.com/webmail where you replace server with your server's name.
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      Danielle Wallace
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      « Reply #12 on: January 14, 2004, 05:03:20 PM »

      Quote from: Miraenda
      Yes, you can use server.lunarpages.com/webmail where you replace server with your server's name.


      Thanks Miraenda... I tried going to jmartinfamily.lunarpages.com/webmail, but I just get "The page cannot be displayed"... any thoughts?
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      Danielle
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      « Reply #13 on: January 14, 2004, 05:10:42 PM »

      jmartinfamily.lunarpages.com wouldn't be your server's name.  It should be something like Apollo, Andromeda, Galaxy, whatever server you are on, so apollo.lunarpages.com/webmail depending on the server's name.
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      Danielle Wallace
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      « Reply #14 on: January 14, 2004, 05:13:53 PM »

      Thank you!! That helps a lot, and I've got it under control. I appreciate the help  Very Happy
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