It doesn't require any time to get caught up to the new setting.  It should take effect immediately. 

It occasionally happens, though, that the stats data processing fails to run every day.  It would be plain bad luck if this is happening to you at a time when you're just getting started with this process, adding to the confusion. 

In cpanel, go to either Analog or Webalizer (or both) and check the timestamp at the top of the page showing when the stats were last run.  It should show a recent date, either yesterday or today.  If it doesn't, your stats have stopped running.  There are some previous posts here in the forum from when it happened to other people, including myself.

If they've stopped, it's worth submitting a support ticket.  When LP gives the stats processing a kick, it might get them running again on a daily basis, or it might not. In my case, they started running again a few weeks later, as abruptly as they had stopped. 

When the stats are not being processed daily, you can still get the log data, except from a different place. 

Go to cpanel > Raw Access Logs (?, it's right next to Raw Log Manager), and download that file instead.  That file is where your raw data accumulates before the stats run.  Then the stats are run on it, and the data is transferred to the file where you get it in Raw Log Manager. If you do get the file from Raw Access Logs, don't try to find and delete the file, because the data hasn't been processed yet.

I found some of the previous threads. Search these forums on these terms:
stats run raw log
for posts from
SteveW

Threads near the top of the list will have discussions that I think will be useful if your stats have stopped running. 

Thanks for this topic, very helpful.

I've been having 2 problems with Webalizer, maybe LP staff or customers can help!

1) I am running Webalizer on my PC computer. When I run it on the raw uncompressed log file, I get many error messages: [new_snode] Warning: String exceeds storage size.
For July, out of 3,630,643 records, 107 were ignored, 3 were bad, so it's a very small percentage. Still, I wonder about this. PC limitation?

2) I can't seem to get webalizer.conf configured to screen out referrers that are from my own site, which makes it a hassle to try and analyze results. Here's my configuration for hiding, I've played with it, evidently I don't grasp the matching rules.

216.12.92.18 is our local network address, I don't want to include stats from me hitting my own website. mail.coreknowledge.org is our internal mail server.

around line 376:


and later, around line 476:


Thanks for any guidance to help me get this sorted out!

---Diana

Quick question:

I see LP now provides Webalyzer within cpanel. Is there a way to access the .conf file for this particular version? It doesn't seem to be in any obvious place, and the "Statistics Software Configuration" in cpanel just leads to some broken image links called "stats disabled"