I'm having a weird issue with Joomla which was installed using Fantastico. Not sure if this is the right place so I won't feel bad if a moderator wants to move this post.

Anyway, when I'm in the area for creating or editing a story, I try to create a hyperlink and I get a blank popup window. This doesn't always happen but it happens enough that it's a major irritant. And since it's intermittent, I have no idea how to track it down. Is anybody else experiencing this? Even better if somebody knew how to fix it but I'm expecting that. Have already posted in Joomla Forums and nobody could help. A screenshot is below so you can see what happened when I selected text and tried to create a link.



Click on the thumbnail and you'll get a fullscreen version.

Thanks.


I have tried it in IE7beta (even the create story didn't work there, but, hey, it's a beta) and Opera on Windows. In Opera, the same thing as happened if I recall correctly. Haven't tried it Opera under Linux (the same thing happens under both Windows and Linux in Firefox). The screenshot was of me using Firefox 2 beta but I previously had it happening under 1.0 and 1.5.

Haven't seen any JavaScript errors in the browser window. I suppose I should be checking the JavaScript Console - forgot it was there. I'll check that and report back.

How fast is your internet connection?
If your on a slow/bad connection it may not be loading all the javascript.... a long shot.

When you visit the page does it show 'done' in the bottom left of the status bar?

It's a high-speed DSL connection. I typically get above 300 KB/s down and over 40 KB/s up though I haven't checked the upload recently. And yeah, I do get "Done" for both the content page and the Edit Hyperlink window. Thanks for the suggestions.

Leigh: I'm going to check out the threads you suggested. Thanks. I'll report back once I've checked them out. Thanks.

That one worked! I applied the beginning of solution #4 which suggested clearing the cache in the Joomla folder. As soon as I did, the problem disappeared!

It's disappeared before on its own so it could be a coincidence but I'm hopeful.

Thanks, Leigh, you're a lifesaver!

Just as I was about to post, I saw you replied. When I access the URL, I use the address without the www part so it's weird that it then goes to www.plugintolinux.ca anyway. Maybe I'll need to change the live site to www. if it insists on that and the problem doesn't go away permanently.

You might want to do a redirect to remedy the problem altogether. Here's the fix for that:

http://forum.joomla.org/index.php/topic,81969.msg420338.html#msg420338