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Author Topic: osTicket email piping  (Read 433 times)
spwestwood
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« on: January 18, 2008, 05:32:20 AM »

Hi,

How do I get email piping to work? I have tried the following steps:
http://www.osticket.com/wiki/Email_Settings#Local_Piping

When I implement this, then emails do not seem to pipe. I have running osTicket 1.6. I am trying to pipe emails from ticket@repeaterstore.com to
"|/usr/bin/php -q /public_html/repeaterstore/support-ticket/api/pipe.php"

When I do, I get the error message:

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

pipe to |/usr/bin/php -q /public_html/repeaterstore/support-ticket/api/pipe.php
generated by ticket@repeaterstore.com
local delivery failed

The following text was generated during the delivery attempt:

------ pipe to |/usr/bin/php -q /public_html/repeaterstore/support-ticket/api/pipe.php
generated by ticket@repeaterstore.com ------

No input file specified.

--

Any help or advice would be much appreciated.

Thanks,
Sam
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